Customer Experience Associate

7 months ago

West Vancouver, Canada TD Bank Full time

**Customer Experience Associate**:

- 430701BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 1645 Marine Drive Retail

**Employment Type**
- Regular

**City**
- West Vancouver

**Time Type**
- Part Time

**Province/State**
- British Columbia

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD com

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** Purple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; Purple is dedicated to making that anchor more...

  • Customer Experience Associate

    6 months ago

    West Vancouver, Canada Scotiabank Full time

    Requisition ID: 188313 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    7 months ago

    West Vancouver, Canada Scotiabank Full time

    Requisition ID: 193754 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    6 months ago

    Sutton West, Canada TD Bank Full time

    **Customer Experience Associate**: - 432460BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 20865 Dalton Road **Employment Type** - Regular **City** - Sutton West **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    7 months ago

    West Vancouver, Canada TD Bank Full time

    **Customer Experience Associate - Mandarin language skills an asset**: - 430700BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1645 Marine Drive Retail **Employment Type** - Regular **City** - West Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** -...

  • Sales and Customer Experience Associate

    2 weeks ago

    Vancouver, British Columbia, Canada Daiso USA Full time

    About Daiso USADaiso USA is a leading retailer of unique and affordable products. As a Sales and Customer Experience Associate, you will play a vital role in creating a welcoming environment for customers and providing exceptional service.Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.Job DescriptionWe are seeking an...

  • Customer Service Associate

    2 months ago

    West Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Customer Service Associate to join our team at beBee Professionals in West Vancouver. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Responsibilities:Assist customers with their purchases and provide product...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada Scotiabank Full time

    **Requisition ID**: 189202 We are committed to investing in our employees and helping you continue your career at Scotiabank. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 426073BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 168-1177 West Hastings Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 426338BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1911 West 4th Avenue **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 418663BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 446 S. W. Marine Drive **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20.50 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    6 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 416960BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1995 Kingsway **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 414581BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 6499 Fraser Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 days ago

    Vancouver, Canada TD Bank Full time $22 - $27

    Work Location: Vancouver, British Columbia, CanadaHours: 15Line of Business: Personal & Commercial BankingPay Details: $21.50 - $27.05 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as...

  • Customer Experience Associate

    4 weeks ago

    Sutton West, Canada TD Bank Full time

    **Work Location**: Sutton West, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Experience Associate

    2 months ago

    Sutton West, Canada TD Bank Full time

    **Work Location**: Sutton West, Ontario, Canada **Hours**: 20 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Experience Associate

    7 months ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 423754BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 180 Esplanade W., Unit 1 **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department...

  • Guest Experience Centre Consultant

    4 days ago

    Vancouver, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Vancouver area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Customer Experience Associate

    1 day ago

    Vancouver, Canada TD Full time

    Lieu De TravailVancouver, Colombie-Britannique, CanadaHoraire15Secteur D’activitéServices bancaires personnels et commerciauxDétails De La Rémunération$21.50 - $27.05 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Customer Experience Associate- Mandarin or

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate - Mandarin or Cantonese An Asset**: - 426012BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 6499 Fraser Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay...