Regional Manager

3 months ago

Langley, Canada Inland Truck & Equipment Full time

**ALL IN ON A REWARDING CAREER AT INLAND**

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Langley, BC.

**THE OPPORTUNITY**

The Regional Parts Sales Manager for British Columbia, Southcoast Region will be responsible for developing, maintaining, and growing truck and equipment parts sales volumes and profitability within the region in concert with branch management and the Product Support Representatives (PSRs). This position will also be responsible for coordinating and facilitating vendor training and marketing initiatives as well as monitoring the performance of Product Support Representatives through regular branch visits and accompanying the PSRs on customer visits. The Regional Parts Sales Manager - BC Southcoast will continually analyze potential for customer sales opportunities across the BC area of responsibility.

This position requires knowledge of heavy truck parts, commercial truck shop operations and/or experience in a truck or equipment dealership as parts technician/parts counterperson.

**YOUR RESPONSIBILITIES**
- Develops and achieves maximum sales volumes consistent with sales projections for the parts business unit
- Provides value added services through consistent customer visitations with a focus on penetrating major fleets
- Conducts sales calls with PSRs to introduce new products and promotions
- Conducts new (cold) sales calls on a weekly basis with staff
- Monitors operation of “key” PSR assigned accounts and offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
- Provides superior customer service to all accounts and leverages Parts Sales Support team whenever possible
- Plans territory coverage and manages time consistent with expectations of management
- Reviews Parts CRM weekly, ensuring PSRs are logging calls and activities
- Utilizes Parts CRM to help PSRs successfully close new opportunities
- Controls personal expenses within the approved budget and submits expense reports as needed
- Investigates and refers customer complaints to the appropriate Department Manager, Fixed Operations Manager, and/or General Manager
- Becomes familiar with and complies with the company’s health and safety manual
- Reports any unsafe practices to Director - Parts Sales
- Takes good care of the assigned company vehicles in accordance with company policy
- Additional duties may be assigned
- Management Responsibilities
- Collaborates with branch management on hiring, training, motivating, counseling, and monitoring the performance of all PSR staff within the BC Region
- Ensures every employee has a thorough understanding of his or her duties and responsibilities (via PSR Compensation Plan)
- Leads by example and displays professional and ethical conduct at all times
- Attends and participates as needed during monthly Parts Manager and Product Support Representatives meetings

Utilizes Parts CRM to:

- Track overall sales performance
- Ensure PSR account assignments in CDK match those within Parts CRM
- Review whether accounts are being called on or underperforming and address with Director, Parts Sales and Branch Management

**WHAT WE LOOK FOR**
- Supervisory experience preferred
- Qualification as a parts journeyperson preferred
- Three years related experience and/or training or equivalent combination of education and experience.
- Proficient in Microsoft Word and Excel
- Valid Class 5 Driver’s Licence
- Proven sales skills, preferably in a related field
- Excellent customer relations skills
- Strong organizational skills
- Accountability and dependability
- Time management
- Ability to communicate effectively, both verbally and in writing
- Solid business ethics, applies professional approach at all times

**SALARY**

The salary range for this position is $100,000 - $125,000 plus bonus opportunity.

**CANADA BENEFITS PACKAGE**

Our employees receive a generous benefits package including:

- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short-Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities

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