Claims Manager

1 month ago

Langley, Canada HUB International Full time

Hi, we’re HUB Warranty

We are a dynamic and fast paced innovative construction insurance brokerage offering and developing products and services that meet the ever-changing needs in our home building clients and industry. We represent 3 New Home Warranty brands with over 400,000 home inspections completed and countless homes protected. We focus on delivering value to all our home builders and owners. At HUB Warranty we believe it is vital that we bring like-minded people on board to join us in this journey

**The Opportunity**

Reporting to the Claims Director, the **Claims Manager** role is responsible for their region’s performance while maintaining a reasonable claims case load. You will work closely with your team and divisional leadership and allows you to become an expert in a niche class of insurance.

**Day in the life-**
- The Claims Manager role will involve activities ranging from:

- day to day regional claim support for teammates
- working with our Underwriting division relating to builder memberships
- managing and resolving initial escalations/complaints with consumers
- leading and developing their team through training/coaching and audit initiatives
- managing a reduced claim load
- conducting meetings and education sessions for their region
- participation in interviews and terminations
- Performance metrics are tracked and reported via our internal Warranty Information Management System. The position will have metrics for their individual performance as well as their region’s performance.

**What you will bring to our team-**
- The Claims Manager role is a fast-paced and demanding role, requiring a high level of organizational and time management skills
- Level 1 or 2 General Agent Insurance License or educational equivalencies to obtain
- Leadership, Management, or Coaching Experience
- Negotiation or Dispute Resolution Experience
- Self-motivated and positive attitude
- Basic Technical skills (i.e. Microsoft Office, Outlook, and other standard business software)
- Experience in New Home Warranty Insurance
- Construction Knowledge

**Salary Expectations -**

**Why Join HUB?**
- An exceptional and welcoming company culture.
- Excellent compensation, benefits, RRSP match and company perks.
- Paid educational training and vast learning opportunities.
- Room for advancement and growth within the organization.
- A company that gives back and is active in the community.

**Your future with HUB -**

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

**Our Vision**:To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

**Our Mission**:To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

**Our Core Values**:

- **Entrepreneurship**:We encourage innovation and educated risk-taking.
- **Integrity**:We do the right thing every time.
- **Teamwork**:We work together to maximize results.
- **Accountability**:We measure and take responsibility for outcomes.
- **Service**:We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way - Apply** TODAY**

**The employment offer is contingent upon completion of a successful background check.**

LI-POST

LI-onsite

Department Claims Management

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

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