Service Support Administrator
1 month ago
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Reporting to the Field Operations Manager, this individual will be responsible for daily administration tasks within the Field Operations Team.
**Job Description**:
Major Job Functions:
- Perform office tasks such as: answering phones, directing customer questions, and various other related tasks.
- Dispatching Field Mechanics as required.
- Perform service administrative tasks in collaboration with internal and external stakeholders on tasks such as: invoices, service job binder, maintenance customer orders, work orders, service orders and various other related tasks.
- Accurate daily time entry for the service department hourly employees.
- Support the Service Support Representatives in the management of service process and customer communication.
- Maintaining service job binder.
Qualifications:
- Self-motivated and ability to work with mínimal supervision.
- Strong verbal and written communication skills.
- Collaborative, responsive, and urgent approach.
- Strong interpersonal skills.
- Strong organization, prioritization and time management skills.
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