Manager, Mental Health
4 days ago
Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.
Our vision is to **_provide exceptional healthcare by exceptional people_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives
**Job Description**:
***
Cambridge Memorial Hospital is seeking a Manager of Mental Health Services to play an instrumental role in the overall operational management of Mental Health Services. This position reports to the Director Mental Health and Emergency. The manager works in close collaboration with the Chief of Mental Health Services, the Clinical Coordinator, Inpatient Mental Health team, Day Hospital team and the Outpatient Mental Health team. The successful incumbent provides leadership in the development and implementation of clinical and operational strategies to ensure delivery of exceptional and safe care to patients. This individual will act as an advocate for both patients and staff and drives exceptional delivery of outcomes that are aligned with organizational priorities. The overall scope of the position includes providing leadership, expertise and innovation in business and human resource planning, delivering recruitment and retention strategies, driving quality improvement, contributing to risk and utilization management, manage best practice guidelines & standards and oversee volume and utilization management. We are searching for a passionate and driven individual with a proven track record to further clinical care and evidenced informed practice. Innovation, resilience, stellar communication skills, detail orientation and prioritization/organization are some of the key attributes that are essential to be successful in our fast-paced environment. This position contributes to ensuring a safe environment for patients, staff and visitors.
**RESPONSIBILITIES**
- Responsible for the provision of patient care services within the clinical program. This responsibility includes all operations such as bed management, utilization, staffing, professional practice, identifying educational requirements, occupational health and safety including WHMIS, and the identification of all supply and capital equipment requirements.
- Promotes a patient focused environment through the implementation of best evidence practice and continuous quality improvement including developing, implementing and monitoring performance indicators. The Manager facilitates the development of goals and objectives for the program/service, is responsible for communication through regular staff meetings, and attends the monthly associated Physician Affiliate Group meetings.
- Partners with the Clinical Nurse Specialist and Clinical Coordinator to mentor and coach staff responsible for day-to-day patient care, working with Physicians and other health care professionals across the hospital to ensure an interdisciplinary approach to patient care is achieved.
- Develops, manages, monitors and reviews the financial performance of the program, initiates strategies to ensure budgetary variances are managed, and develops the annual capital budget list in consultation with key stakeholders.
- Partner with Human Resources to ensure compliance with all collective agreements, policies, procedures and regulatory requirements and ongoing retention and recruitment of staff.
- Oversee compliance with all legislative and regulatory requirements related to practice standards and patient safety and ensures the implementation of improvement strategies as required. This position manages staff risk issues and is responsible to implement strategies to minimize risk.
- Facilitate the process for Accreditation within her/his area of responsibility.
- In partnership with the leads for Quality and Risk, the Manager facilitates the process for quality initiatives, Risk Management within her/his areas of responsibility.
- Foster initiatives that promote improved patient experience, such as leadership rounding, participation on mental health family council.
- Participates on corporate projects as required.
**SKILLS AND QUALIFICATIONS**
- Qualify for registration with the College of Nurses of Ontario.BScN required.
- Undergraduate degree in health-related discipline required.
- Master of Health Administration, Nursing or a related graduate level program, completed or in progress with completion within 5 years.
- Minimum of 3-5 years re
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