Quality Improvement Facilitator

2 months ago


Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

**Quality Improvement Facilitator (QIF)**
Full-Time -1.0 FTE (37.5 hours per week)

Reporting to the Medical Home Supervisor, or designate, the Quality Improvement Facilitator (QI) provides

on-site operational improvement support to the Edmonton O-day'min Primary Care Network (EOPCN) clinical

services.

**KEY RESPONSIBILITIES & DUTIES**

The Quality Improvement Facilitator employs PCN supported improvement principles and tools to assist

teams to increase efficiency, access, and clinical care delivery as indicated within the Patient-Centered Medical

Home model. This will include, but is not limited to, assisting with understanding their current access for care,

their processes for patient attachment, their model of care delivery, and the most effective use of Electronic

Medical Records to support service delivery improvements. The Facilitator will assist with the identification of

improvement opportunities; developing customized work processes for enhanced patient centered care by

using principles of advanced access, panel management; mentoring and coaching of teams to implement best

processes. This individual will be required to engage and develop relationships with EOPCN project teams

and stakeholders to advance the medical home initiative, its advantages, and processes.

**QUALIFICATIONS**:
**Experience**:
leadership roles within the healthcare environment with primary care
- Previous in-clinic, primary care experience is an asset
- Previous experience as a coach, mentor or facilitator and experience working with family physicians and

primary care teams is preferred
- Experience, knowledge or additional training in change management, improvement methods and QI

be provided)
- Experience in public speaking and presenting is desired

**Education**:

- An undergraduate degree or diploma in a related field of study, preferably a health discipline (a

combination of experience and education will be considered)

**Special Knowledge/Skills**:

- Intermediate to advanced Microsoft Office knowledge (Word, Excel, Outlook, Teams, and PowerPoint)
- Knowledge, skills, and experience facilitating groups
- Knowledge and experience working in Netcare
- Experience with multiple EMR platforms

**License(s)/Certification(s)/Other**:

- A valid driver’s license and access to a reliable vehicle
- Recent (within 3 months) criminal record check/police information check (including vulnerable sector

search) prior to the first day of hire

**APPLY TODAY**

The EOPCN offers a competitive compensation package with comprehensive benefits, opportunities for

continuing education and career growth, and an outstanding work environment.***

will be contacted.



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