Service Manager

1 week ago


London, Canada London's Airport KIA Full time

Location: London, ON

Department: Service

Employment type: Full-Time

Open Position: 1

Our Franchise Dealership is seeking a Service Manager with automotive experience specifically working in the parts and service department with heavy emphasis on service expertise.
- Perform duties such as working to schedule shop hours, assist technicians and work with the parts department
- Work with the manufacturer on a regular basis to meet goals and solve problems (warranty and otherwise)
- Team lead service writers and technicians, apprentices and detail team
- Create service marketing campaigns to drive business
- Manage all customer interactions to create good CSI scores

**Job Requirements**
- 5+ years working in an automotive service position
- Team player with good work ethic and drive to help round out our team
- Strong customer service skills
- Excellent written and verbal communication skills
- Understand the warranty process of a new car dealership
- Excellent computer skills
- Capable of lifting and moving merchandise
- Strong mechanical knowledge able to assist in decision making and communicate problems and solutiosn effectively

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$94,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- service manager: 4 years (preferred)
- Customer Service: 4 years (required)

Licence/Certification:

- Class G Licence (required)



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