Operations Manager Vancouver

2 months ago

Burnaby, Canada TK Elevator Canada Ltd Full time

The Company
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

**What we expect**:
**Your r**esponsibilities**
- Manage a large team of supervisors and employees by providing direction and training on procedures and objectives
- With management assistance, hire, coach and mentor personnel (both union and non-union)
- Promote and administer the company safety program. Inclusive of performing safety audits and safety training when necessary
- Using our internal systems manage the cost and operational efficiency of the maintenance department’s portfolio (schedules and callbacks)
- Provide operational hands-on leadership in quality audits, safety audits and training initiatives
- Promote, engage and practice inter-departmental co-operation
- As necessary engage in forward facing customer interactions to identify issues and problem solve
- Maintain up-to-date knowledge of federal, provincial and local elevator industry code requirements

**Who we are looking for**:
**Your qualifications**
- 5+ years of relevant Elevator Industry experience is preferred; 2 or more years experience as a Supervisor or Manager
- A technical background and/or recognized designation (Electrical/Mechanical/TSBC) in a related discipline and/or a combination of proven field experience in the elevator industry
- Competent in the use of basic business software and hardware
- A combination of experience and/or professional designations within the industry and a willingness to maintain and seek out required designations
- A desire to learn, maintain and expand knowledge of all aspects of elevator technology.
- Experience with multi-tasking and prioritizing customer needs
- Requires demonstrated interpersonal and communication skills with all levels of employee and customer, internal and external

**What we offer**:

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