Receptionist/front Office Clerk

2 months ago

Burnaby, Canada ALS Global Full time

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain a leader in the testing services industry and have established a distinguished reputation for providing best in class results and client services.

**Location**: ALS Environmental, Burnaby

**Reports to**: Director, Western Canada Operations

**About the Position**:
This position is responsible for carrying out the administrative and reception functions of the front office, including but not limited to: operating a multi-line switchboard, directing calls, tracking messages, responding to client inquires, processing paperwork, ordering office supplies and assisting management with various administrative tasks.
Specific Responsibilities
- Greet and direct visitors including carrying out security and safety check-in;
- Operate multi-line switchboard, directing calls and taking messages when necessary;
- Maintain and stock office equipment (copy, mailing machines, printers) and inventory of office supplies;
- Process a variety of paperwork, reports, documents and records including collating, mailing,
- Assist in the coordination of events and activities for internal groups, guests and visitors;
- Manage and order catering and beverage supplies;
- Schedule and maintain boardroom, meeting room, and training room facilities;
- Manage petty cash, including all reporting requirements;
- Review orders, invoices, and waybills and verify purchases/receipt;
- Open or close office (eg. switch over phones, lock/un-lock front door etc.);
- Assist in the employee onboarding process, including preparation of training and records maintenance;
- Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
- Other duties as assigned.

Required Knowledge, Skills & Abilities
- Strong customer service focus, interpersonal and organizational abilities;
- Pleasant and professional telephone manner;
- Excellent English communication skills, written and verbal;
- Excellent computer skills in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook);
Required Qualifications
- Completion of Grade 12;
- Minimum of 1 year office related experience preferred;
- Completion of an office administration certificate or diploma preferred.

Physical Demands
- Ability to stand, walk or sit for an extended period of time;
- Reaching by extending hand(s) or arm(s) in any direction;
- Finger dexterity required to manipulate objects with fingers (ex. using a keyboard).
- Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;

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