
Regulatory Compliance Manager
1 week ago
**Mandate**:
Reporting to the Vice President of North American Customs Services, the **Regulatory Compliance Manager **will be responsible for providing the full range of Canadian customs regulatory and advisory services to support our clients as well as the internal staff.
**Other Responsibilities**:
- Manage customs technical inquiries related to client accounts.
- Act as a liaison between Canadian clients and US offices, providing support on US Customs regulations and advisory matters.
- Develop and communicate Standard Operating Procedures (SOPs) and Customs compliance manuals to ensure regulatory adherence and efficient internal processes.
- Maintain broad range of projects and portfolio management, and ensure the delivery of projects on time.
**Requirements**:
- Minimum of 10 years of experience in Canadian Customs Compliance and Advisory Services
- College Diploma in International Transportation & Customs or related field is preferred
- Previous experience with staff management
- Strong business acumen and knowledge of Canadian customs regulations & trade processes and programs
- CCS, CTCS, LCB designations are preferred
- Experience in CargoWise One system or related brokerage systems is considered an asset
- Proficiency in MS Office
**What You Offer**:
- Ability to work independently (drive and self-starter/self-managed)
- Excellent interpersonal skills for interaction with various groups within the organization and capability of motivating your team to ensure successful mandate completion
- Proven track record of project management
- Ability to clearly present ideas and solutions to both internal and external parties
- Excellent oral and written communication skills
- Exceptional customer service skills
- Extremely detail-oriented and organized
**What We Offer**:
- Equal opportunity employer
- Competitive compensation
- Comprehensive Benefits package, including fitness reimbursement program(s)
- Education Reimbursement Program
- Balance between work and home life
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