Program Assistant Ii

3 weeks ago


London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level N

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
Western Science's mission is to be a cornerstone of society's development through the education of students, the creation and dissemination of knowledge, and the establishment of innovative partnerships with industry, government and other educational institutions in the global community.

**Responsibilities**:
**Qualifications**:

- Education:
- 3 year community college diploma in business management/administration required; Undergraduate degree preferred
- Experience:
- 3 years of progressive administrative and customer service experience in an academic environment; experience supporting undergraduate and graduate students and programs preferred
- Knowledge, Skills & Abilities:
- Positive, outgoing attitude with genuine customer service orientation.
- Proven excellent verbal and written communication skills and confidence dealing with multiple stakeholders.
- Excellent organizational skills, including managing competing priorities and an ability to adapt quickly to emerging priorities.
- Strong attention to detail and ability to process information with high levels of accuracy.
- Demonstrated ability and willingness to stay abreast of technological developments and adapt to new policies and procedures to work in a fast-paced environment with frequent interruptions, meet tight deadlines and adapt to growth and change.
- Proven strong problem-solving skills and sound judgement with a consultative and collaborative approach to addressing issues and opportunities, especially regarding confidential/sensitive matters.
- Strong record of teamwork with the motivation and demonstrated ability to work independently and take initiative with little supervision.
- Ability to coordinate events of various sizes ranging from weekly seminars to department conferences.

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.



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