Sales Support Coordinator
7 months ago
Zaber is looking for an empathetic and detail-oriented Sales Support Coordinator to process orders and sales inquiries promptly and accurately. You'll coordinate with other Order Fulfillment teams to ensure seamless order workflow, from initial inquiries through to delivery.
Our personable and friendly team, which operates within a fast-paced environment, will train you in customer onboarding, order entry, providing quotes, and excellent customer service. You'll be able to develop your knowledge base thoroughly and be supported in making longer-term improvements to our processes.
**As a Sales Support Coordinator, you will**:
- Receive purchase orders, prepare quotes, set up credit terms, and communicate with customers to ensure their satisfaction.
- Communicate with internal stakeholders and work with our custom ERP system to ensure product availability and order fulfillment.
- Resolve order-related issues and customer requests in a timely and effective manner.
- Act as the liaison between Zaber and the customer, helping ensure we do as we say and say what we do.
**You're the ideal Sales Support Coordinator if you**:
- Have experience in a sales, order-entry, or a customer onboarding role.
- Have an eye for improving and/or automating processes.
- Communicate effectively with customers and employees.
- Can manage multiple technologies at a given time.
**Sales Support Coordinator Wage**:
- The starting wage for the role is $23 - $28/hour depending on experience.
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