Front Office Manager, Hotel

1 week ago


Halifax, Canada Cambridge Suites Hotel Halifax Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
**Computer and technology knowledge**:

- MS Office
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Learning/training paid by employer
- Team building opportunities
- Parking available



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