Catering Manager

3 weeks ago

Halifax, Canada Lord Nelson Hotel & Suites Full time

As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend


OVERVIEW:


The Catering & Events Manager is responsible for the operation of all Catering & Events that occur at the Lord Nelson Hotel & Suites. The position involves managing the day of event as well as the pre event planning/preparation, post event billing and guest feedback. In this role you will work closely with clients to ensure their needs are exceeded and act as the on-site contact for all group conveners, ensuring their needs and requirements are met from the point of planning, to execution and follow up, and all points in between.


RESPONSIBILITIES

  • Build creative menus and design floor plans for events
  • Handle requests from clients that are necessary to facilitate their function successfully, confirming electrical, internet, telecommunications, audio-visual and exhibition requirements based on discussions with clients
  • Prepare sales contracts, event orders and conference resumes
  • Work with Sales to ensure proper coordination and distribution of applicable information concerning convention clients
  • Conduct daily walk-throughs of the function areas to meet/ greet clients and ensure their needs are being met
  • Generate business via direct face-to face sales calls, telephone, and written correspondence, including walk in inquires and site inspections
  • Act as a liaison between client and internal hotel personnel to ensure maximum guest satisfaction
  • Manage monthly financial statements, billing, forecasts and budgets
  • Be available as requested for special duties dictated by clients’ needs or those of the hotel


QUALIFICATIONS

  • Minimum 5 years Catering/ Conference Services or Sales experience
  • Previous leadership experience within a similar role required
  • University/College degree in a related discipline preferred
  • Excellent communication skills, both written and verbal
  • Strong interpersonal and problem solving abilities
  • Must work well under pressure, and be flexible with hours of work. Position require attendance of functions


Lord Nelson Hotel & Suites recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.

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