Catering Manager

2 weeks ago

Halifax, Canada Lord Nelson Hotel & Suites Full time
As a locally owned landmark hotel, the

Lord Nelson Hotel & Suites

has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend

OVERVIEW:

The

Catering & Events Manager

is responsible for the operation of all Catering & Events that occur at the Lord Nelson Hotel & Suites. The position involves managing the day of event as well as the pre event planning/preparation, post event billing and guest feedback. In this role you will work closely with clients to ensure their needs are exceeded and act as the on-site contact for all group conveners, ensuring their needs and requirements are met from the point of planning, to execution and follow up, and all points in between.

RESPONSIBILITIES Build creative menus and design floor plans for events Handle requests from clients that are necessary to facilitate their function successfully, confirming electrical, internet, telecommunications, audio-visual and exhibition requirements based on discussions with clients Prepare sales contracts, event orders and conference resumes Work with Sales to ensure proper coordination and distribution of applicable information concerning convention clients Conduct daily walk-throughs of the function areas to meet/ greet clients and ensure their needs are being met Generate business via direct face-to face sales calls, telephone, and written correspondence, including walk in inquires and site inspections Act as a liaison between client and internal hotel personnel to ensure maximum guest satisfaction Manage monthly financial statements, billing, forecasts and budgets Be available as requested for special duties dictated by clients’ needs or those of the hotel

QUALIFICATIONS Minimum 5 years Catering/ Conference Services or Sales experience Previous leadership experience within a similar role required University/College degree in a related discipline preferred Excellent communication skills, both written and verbal Strong interpersonal and problem solving abilities Must work well under pressure, and be flexible with hours of work. Position require attendance of functions

Lord Nelson Hotel & Suites

recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.

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