International Services and Admissions Officer

2 weeks ago

Sarnia, Canada Lambton College Full time

**Company Biography**:
Located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa Nations, for over 50 years, Lambton College has been a ground-breaking institution. Lambton College is a national leader in applied research, teaching methodologies, experiential learning opportunities and future-facing educational innovations. With 13,000+ students from 20 countries around the world, two main campuses in Sarnia, Ontario, and a growing roster of more than 90 diploma, certificate and degree programs, Lambton College offers students flexible learning options with a broad range of programs and courses that incorporate elements of classroom, mobile, hybrid and accelerated educational alternatives.

Lambton College currently ranks third overall in Canada, and second overall in Ontario for Research in addition to maintaining a ranking within the top 4 Colleges for Research in Canada for seven straight years.

At Lambton College, we're proud of where we have been, but more importantly, where we are going, together. With Caring and Vitality as two of our core values at Lambton College, you know you'll be joining a team of passionate and fun colleagues.

**Specific Accountabilities**:

- Responds to and directs student enquiries to the appropriate team member
- Process student refunds
- Completes the bi-annual DLI compliance reporting
- Organize smooth onboarding of new students through orientation
- Ensures student and office files are up to date and accurate and paper / electronic files are well organized
- Other duties as assigned

**About the Position**:
This is a temporary, full time support staff position replacing a bargaining unit employee, reporting to the Dean, International Education & Services working 35 hours per week at an hourly rate of $30.00. This role will start in June 2024 & end March 28, 2025.

This position provides exceptional customer service with a focus on continuous improvement and operational efficiency. Key responsibilities include front desk services, responding to student and agent enquiries. Other tasks include onboarding new students through orientation and assisting off site partners with student services when required.

Some weekend and evening hours are required.

**Qualifications**:

- 2 year diploma in Office Administration, Business Administration or equivalent
- Minimum of 2 years office administration experience reflective of an international environment
- Experience with Microsoft Applications including virtual meeting platforms;
- Good interpersonal, verbal and written skills in order to communicate effectively with a variety of people
- Ability to work effectively as part of a team;
**Closing Statement**:
Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

**Employee Perks**:
Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

**Investing in our People**:
Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Investing in our People

**Lifetime Retirement Pension - Defined Benefit Pension Plan**:
Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.

Lifetime Retirement Pension - Defined Benefit Pension Plan:

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