Customs Freight Services Manager

1 week ago


Sarnia, Ontario, Canada Delmar International Inc. Full time

Mandate:

Other responsibilities:

  • Promote customs services and identify opportunities for crossselling across all Delmar products.
  • Track the arrival and release of cargo through logistics software.
  • Arrange the final delivery of imported goods as requested by clients and handle postrelease payments and deliveries.
  • Process payment of vendor invoices for cargo release and perform accounting and reconciliation of the cost of services.
  • Proactively work with clients to address any challenges/opportunities.
  • Oversee the team, including scheduling, attendance, performance review, and coaching/guidance, etc.
  • Proactively address opportunities for customsfreight process improvements and create SOPs.

Requirements:

  • Minimum of 58 years of experience in Customs Brokerage and/or Freight Forwarding industry
  • College Diploma in International Transportation & Customs or related field is preferred
  • Previous experience with staff management is preferred
  • Strong business acumen and knowledge of customs procedures, tariffs, and regulatory requirements
  • CCS, CTCS, LCB designations are preferred
  • Experience in CargoWise One system or related brokerage systems is considered an asset
  • Proficiency in MS Office

What You Offer:

  • Ability to work independently (drive and selfstarter/selfmanaged)
  • Excellent interpersonal skills for interaction with various groups within the organization and capability of motivating your team to ensure successful mandate completion
  • Excellent oral and written communication skills
  • Exceptional customer service and problem solving skills
  • Extremely detailoriented, organized and able to multitask

What We Offer:

  • Cultural diversity and equal opportunity employer
  • Competitive compensation
  • Comprehensive Benefits package, including fitness reimbursement program(s)
  • Education Reimbursement Program
  • Balance between work and home life


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