Autoplan Agent Full-time
5 months ago
**What we are looking for**:
- Desire to provide excellent customer service to our clients
- Must be comfortable dealing with a high volume of customers.
- Solid team player who can also work effectively independently.
- Confident and personable with a positive and upbeat attitude.
- Excellent verbal communication skills.
- Professional telephone manners
- Attention to detail
**Skills you can bring**:
- Fundamental of Insurance
- Knowledge of ICBC policies and procedures
- Autobroker
- Travel Insurance
- Private Auto
- Computer skills (Word, Excel, Outlook, SharePoint)
- Ability to learn various company portals
- Ability to identify gaps in coverage and offer additional products to address
- Ability to keep detailed notes in Broker Management System (Paperless Environment)
- Keep abeyances updated and current
**Responsibilities**
- Provide exceptional customer service and professional advice to all clients or potential clients.
- Sales and service (including upselling) of all ICBC related products.
- Sales and cross sell of other insurance products or services offered, including but not limited to Private Auto, Personal Lines, Travel, Business, Marine, RV Insurance.
- Participate in upsell & cross selling incentives
- Batching, inventory, plate return, bank deposits and other ICBC related duties
- Light office cleaning
**What we offer**
- Competitive total compensation package made up of wage, commission, & performance-based incentives
- Comprehensive benefits package including extended medical, dental & vision
- Extensive opportunities to train and develop both professionally and personally
- Fun & relaxed office environment
**Salary**: $ 40,000 - $ 50,000 per year
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