Bilingual Service Desk Analyst

OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Bilingual Service Desk Analyst** As a...

**IT Service desk French Bilingual** **Location : Remote ( anywhere in Canada )** **Job Description**: **Roles and Responsibilities**: - Receiving end user calls (French & English) - Provide first level resolutions - Ticket creation/Categorization / Prioritization - Ticket escalation to respective Support Group - Incident resolution and recovery -...

Job title: Service Desk Analyst Job summary 2. Provide first level resolutions 3. Ticket creation/Categorization / Prioritization 4. Ticket escalation to respective Support Group 5. Incident resolution and recovery 6. Ticket Closure Required Experience: 3 to5 years Required Skills Technical Skills - ,Service Desk Domain Skills Nice to have Technical...

Job title: Service Desk Analyst Job summary 2. Provide first level resolutions 3. Ticket creation/Categorization / Prioritization 4. Ticket escalation to respective Support Group 5. Incident resolution and recovery 6. Ticket Closure Required Experience: 3 to5 years Required Skills Technical Skills - ,Service Desk Domain Skills Nice to have Technical...

_**Soroc Technology Inc.**_ _is a versatile technology firm dedicated to supporting their clients with their IT infrastructure from planning and development to deployment, service support, staffing, and everything in between. As an industry leader for 40 years, the Soroc team of certified professionals employ up-to-date knowledge and techniques to ensure all...

**Job Title: Deal Desk Analyst/Specialist** **Work Location: Quebec CAN G1P 4M3 or Remote** **9+ months contract** **Description**: We are looking for a highly motivated, detail-oriented Deal Desk specialist to join our team. The primary focus of this position will be to ensure an efficient sales process and that orders are accurately set up and processed...

Description Absolute is looking for a stellar Deal Desk and Channel Analyst to join our fast-growing commercial operations team in North America. Preference will be given to candidates based in one of our major North American offices (Vancouver, BC, San Jose, CA, Austin, TX, Seattle, WA), but we will also consider remote candidates across North...

**Business Overview** Trew Knowledge is a fast-paced and rapidly growing digital marketing agency focused on delivering world-class, innovative solutions for some of the world’s largest Brands. We specialize in website design duild solutions, web development, WordPress, digital strategy, prototyping, User Experience (UX), User Interface (UI) design, and...

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Activities include recognition, research, isolation, resolution, and follow-up. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May...

**Are you passionate about IT? Do you possess sound judgement with the ability to resolve complex IT issues? Do you excel in a fast-paced and dynamic work environment?** The Bi-Lingual (English/French) IT Help Desk Technician, Level 1, is responsible for providing technical assistance and support to VC3 clients related to computer systems, hardware, or...

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Activities include recognition, research, isolation, resolution, and follow-up. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May...

Answering Phones Dispatching an asset Knowledge of Appliance parts an asset Previous experience in the Appliance industry Answering customer inquiries on the statues of their jobs Booking service appoinments. Updating Manufaturers with statues of service. Ordering parts. **Salary**: From $17.50 per hour Flexible Language Requirement: - French not...

**Work at Home - Customer Care Agent** We are looking for talented Customer Care Agents working with their own computer, who are enthusiastic about customer service to join our team. We will train you everything you need to know about our operations so that you can provide an excellent customer experience! In this role you will be doing things like: -...

IMS is a vehicle and driving data business with a passion for making driving Safer. Smarter. Fairer. Our award-winning, industry-acclaimed solutions help our global customers drive value out of connected data. We are never standing still and provide an exciting place to work for someone who enjoys delivering work to a high standard in a rewarding, supportive...

**Work at Home - Call Center Agent** We are looking for talented Call Center Agents working with their own computer, who are enthusiastic about customer service to join our team. We will train you everything you need to know about our operations so that you can provide an excellent customer experience! In this role you will be doing things like: - Placing...

Alteo is looking for a Business Analyst for a contract position. Part time 2 days per week. ** 100% remote job you can be located anywhere in Canada ** Responsibilities: - Document user stories - Understand requirements - Help document and system processes - Help on mapping process Profile: - DEC/BAC in IT or equivalent - 2-5+ years of experience -...

The Bilingual Customer Service Representative provides customer and Territory Managers support with the sales of hotel and operational supplies. As a front-line service provider to Sysco Guest Supply Canada’s customers, you contribute to our success by providing high-quality service by processing customers’ orders on a scheduled basis and...

A Bilingual Customer Service Representative position is available in our Inbound Call Centre for an experienced Bilingual (French) Customer Service Representative. **Responsibilities** - This position will promptly handle all customer inquiries to ensure appropriate action is taken to maintain a high degree of customer satisfaction and loyalty. - Answer...

We’re looking for a _ **FRENCH - ENGLISH Bilingual Customer Experience Representative** The Bilingual Customer Experience Representative is responsible for handling all communication with the customers of our products & programs, while providing an exceptional experience for them. **Do You...** - Speak and write French and English? - Work well as part of...

We’re looking for a _ **FRENCH - ENGLISH Bilingual Customer Experience Representative** The Bilingual Customer Experience Representative is responsible for handling all communication with the customers of our products & programs, while providing an exceptional experience for them. **Do You...** - Speak and write French and English? - Work well as part of...