Customer Service Manager

6 months ago


Longueuil, Canada Walmart Canada Full time

**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards.

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.

2. Handle customer and Associate concerns and provide guidance as required.

3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.

4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.

5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.

6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.

7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.

8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. ‎

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

1999 Boul Roland-Therrien, Longueuil, QC J4N 1A3, Canada



  • Longueuil, Canada Scotiabank Full time

    Requisition ID: 197400 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads/ Longueuil/ Permanent/ Full-time 37.5h are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our...

  • Customer Service

    3 months ago


    Longueuil, Canada Over the Edge Agility Full time

    **Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and resolve issues will play a crucial role in ensuring customer satisfaction and loyalty....


  • Longueuil, Canada BMO Financial Group Full time

    7171 boulevard Cousineau Longueuil Quebec,J3Y 8N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Agent

    6 months ago


    Longueuil, Canada Nationex Full time

    Are you a dynamic person with a smiling voice and are you very resourceful? Are you tired of having to work evenings, weekends and holidays? Nationex is looking for a person with excellent communication and interpersonal skills for his or her position as a Customer Service Agent. **Schedule**: Monday to Friday, 8:30 AM to 5:00 PM **The advantages of working...


  • Longueuil, Canada Physiothérapie Universelle Full time

    **Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...


  • Longueuil, Canada mdf commerce Full time

    **Location**:Longueuil, QC **—Possibility to work from home #LI-Remote** **mdf commerce Inc **. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers. Working in the ecommerce sector, we are currently looking for a Manager, Customer...


  • Longueuil, Quebec, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Longueuil, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...


  • Longueuil, Canada pt Health Full time

    Customer Service Representative Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and...


  • Longueuil, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team in Longueuil, Canada. As a key member of our beBee Professionals team, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily store...


  • Longueuil, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    {"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in Longueuil, Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries,...


  • Longueuil, Canada Techo-Bloc Full time

    Company Description *Salary starting at 58k and + depending on experience!* Schedule from Monday to Friday 8am to 5pm OR 9am to 6pm Pave your career at Techo-Bloc: We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution...


  • Longueuil, Canada Techo-Bloc Full time

    Company Description *Salary starting at 58k and + depending on experience!* Schedule from Monday to Friday 8am to 5pm OR 9am to 6pm Pave your career at Techo-Bloc: We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution...


  • Longueuil, Quebec, Canada Walmart Canada Full time

    **Job Title:** Inventory Coordinator for Customer ServiceAt Walmart Canada, we're looking for a reliable and customer-focused individual to join our team as an Inventory Coordinator for Customer Service. This role is a great opportunity to develop your skills in inventory management and customer service.**Salary:** $15.50 - $16.50 per hour (estimated)**Job...


  • Longueuil, Canada NexOne Full time

    **Projected Start Date**: January 2025 **Schedule**: 25-30 hours, Monday to Friday, on-site About Flexicom Flexicom specializes in commission advances for real estate brokers, providing quick and convenient financing solutions to support their liquidity needs. Desired Profile - Bilingual (French and English) with excellent communication. - Analytical and...


  • Longueuil, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly skilled Customer Service Liaison to provide exceptional service to our clients. The ideal candidate will have a strong background in customer service and be able to handle inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Provide top-notch service to clients via phone, email, and chat.Offer expert...


  • Longueuil, Canada NexOne Full time

    Projected Start Date: January 2025Schedule: 25-30 hours, Monday to Friday, on-siteAbout FlexicomFlexicom specializes in commission advances for real estate brokers, providing quick and convenient financing solutions to support their liquidity needs.Desired ProfileBilingual (French and English) with excellent communication.Analytical and solution-oriented...


  • Longueuil, Canada Scotiabank Full time

    Requisition ID: 197285 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Longueuil/ Permanent/ Part-time 15h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...


  • Longueuil, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a dedicated Customer Service Specialist to join our team in Longueuil, Canada. This role involves providing exceptional service to our customers, addressing their inquiries and resolving any issues they may encounter.Key Responsibilities:Handle customer inquiries through various communication channels.Provide detailed information about...


  • Longueuil, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Office Support Associate to join our team at beBee Professionals in Longueuil, Canada.Job Summary:This is a full-time opportunity that involves providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations.Responsibilities:Provide friendly and professional...


  • Longueuil, Canada MNP LTD Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Consumer Insolvency team as an Agent, Customer service in insolvency. This diverse team of professionals assists Canadians with navigating and...