Customer Service Representative

4 months ago


Longueuil, Canada pt Health Full time
Customer Service Representative
Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include:

Answering the telephone, greeting, and assisting clients Responding to inquiries and helping clients with problems Processing incoming and outgoing mail, courier and faxes Providing administrative support under the direction and support of the office manager and clinic director Monitoring and ordering office and clinic supplies Assisting with photocopier/fax maintenance

Qualifications:

In-person and Telephonic customer service experience, ideally from a medical clinic setting Understanding of medical terminology is an asset Health-related educational background is preferred

Apply today Visitfor more information

Your privacy is important to us at Lifemark / Physiothérapie Universelle. To offer the best possible Human Resources experience, we need to collect and use information about you. Lifemark / Physiothérapie Universelle will collect and use your information to review your qualifications, contact you about a job application you have made to us, and notify you about any future job opportunities where your profile may fit the job description. When collecting job applications, we collect your name, contact information, and resume, including employment and education history, professional and other work-related certifications, availability to start, and desired salary. This information allows us to determine your qualifications and eligibility for the job you are applying to. When candidates apply, we ask for their name, email, phone number, resume, and cover letter. If you decide to withdraw your candidacy for a job, please let the Privacy Officer know, and they will forward it to Human Resources, delete, and withdraw your application for the job.

If you have a question or concern about how we manage your personal information, please get in touch with the Privacy Office at 



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