Customer Service Agent

4 months ago


Longueuil, Canada Nationex Full time

Are you a dynamic person with a smiling voice and are you very resourceful? Are you tired of having to work evenings, weekends and holidays?
Nationex is looking for a person with excellent communication and interpersonal skills for his or her position as a Customer Service Agent.
**Schedule**: Monday to Friday, 8:30 AM to 5:00 PM

**The advantages of working at Nationex**:

- Day work;
- Group insurance and telemedicine service offered;
- Referral bonus up to $500;
- Deferred profit-sharing plan;
- Friendly atmosphere and fun guaranteed;
- A team open to your ideas;
- A golden manager

**The tasks you will accomplish**:

- Respond to customer inquiries by phone (approximately 50 per day);
- Establish a relationship of trust with customers in order to increase the level of satisfaction;
- Follow up with customers to provide the best possible customer experience.

If you have the following qualifications, we want you on our team:

- Minimum of one year of experience in a call center or 3 years in customer service;
- Bilingualism required both orally and in writing;
- A car for occasional trips to our Saint-Hubert offices;
- Listen to the client's needs;
- Be comfortable using computer tools (Outlook, Teams, etc.);
- Have problem-solving and prioritization skills.

**Qualities sought**:

- Excellent communication and interpersonal skills;
- Dynamism and good humor;
- Enthusiastic.

If you do not have all the necessary qualifications, but find yourself in our Force N, we will be happy to meet you.
Send us your resume



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