Technical Training Manager

3 weeks ago

Edmonton, Canada StreamFlo Full time

**Key position functions include**:

- Manage ongoing development and revising of a comprehensive training program for service technician employees and customers to ensure a high level of quality and professionalism.
- Deliver and support the required training to personnel in Canada, USA, and Latin America. (Classroom oriented training but not exclusive to, can include the use of online platforms for meetings)
- Support the training activities of new and existing field service personnel on the operation and field maintenance of existing product lines and other related equipment to ensure a high level of competency.
- Maintain training resources library, including a directory of electronic and hard copies of all training modules, tests, power points, cutaways, posters, and other pertinent information.
- Participate in the development of new training tools and programs.
- Establish an annual training and travel schedule.
- Provide management with updates on training sessions and quarterly progress reports.
- Ensure that training meets product line requirements (competency based) so that trainees are trained in qualified and correct procedures, policies and practices in the field and shop.
- Evaluate trainees, trainers and generate training reports. Perform system audits and identify corrective actions to address training deficiencies.
- Develop and manage technical training budgets and provide recommendations on additional expenditures.
- Perform product demonstrations for customers.
- Other duties as required.
- Minimum 10 years comprehensive industry experience
- Minimum 5 years of delivering classroom training or technical/sales presentations in a boardroom setting.
- Models the Stream-Flo core values and guiding principles.
- Related post-secondary education or equivalent combination of education and experience.
- Superior written and oral communication skills
- Excellent interpersonal abilities
- Self-motivated, good organizational abilities, and able to work independently.
- Strong customer service skills. (internal and external)
- Valid driver’s license, must be able to provide a current driver’s abstract
- Willingness to travel

In order to meet customer site access safety requirements, applicants must participate in an alcohol and drug test and show compliance with Stream-Flo’s Alcohol and Drug Policy before being considered eligible for hire.

The Stream-Flo Group of Companies, consisting of Stream-Flo Industries Ltd. and Master Flo Valve Inc., are privately owned and operated Canadian manufacturers of wellhead, production gate valve and check valve equipment, as well as chokes, specialty control valves and supporting actuation. Since our inception in 1962, we have become a recognized leader for our superior technology, innovative designs and top quality products. Through continued product line development, the Stream-Flo Group has grown to be one of the largest manufacturers of our kind, offering our solutions to oil and gas regions throughout the world.

Stream-Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.

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