Retail Sales Associate

1 week ago


Vancouver, Canada Patchi Full time

Job Title: Retail Sales Associate

Company: Patchi Chocolate

Location: 737 Dunsmuir st, Vancouver

Employment Type: Part-time

Patchi is a luxury chocolate brand known for its exquisite products, exceptional quality, and unique gift offerings. We pride ourselves on providing a delightful customer experience that reflects our passion for chocolate and craftsmanship.

As a Retail Sales Associate at Patchi, you will play a key role in delivering outstanding customer service and driving sales in our boutique. You will engage with customers, showcase our premium chocolate products, and help create memorable shopping experiences.
- Customer Engagement: Greet customers warmly and assist them in selecting products that meet their needs. Provide knowledgeable recommendations and answer any questions about our chocolate offerings.
- Sales Performance: Meet and exceed sales targets by effectively promoting Patchi products. Upsell and cross-sell to enhance the customer experience.
- Product Knowledge: Maintain a thorough understanding of our product range, including ingredients, Flavours, and gift options. Stay updated on new arrivals and seasonal promotions.
- Store Presentation: Ensure the store is clean, organized, and visually appealing. Assist in merchandising products to create attractive displays that highlight promotions and seasonal items.
- Inventory Management: Assist with stock management, including receiving shipments, organizing inventory, and conducting regular stock checks to ensure availability of popular items.
- Customer Service: Handle customer inquiries and resolve any issues or complaints in a professional and courteous manner. Strive to provide a positive shopping experience for every customer.
- Team Collaboration: Work collaboratively with team members to achieve store goals and maintain a positive work environment.
- Previous retail or customer service experience preferred.
- Passion for chocolate and a strong desire to share that passion with customers.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Flexibility to work mornings, evenings, weekends, and holidays as needed.
- Competitive hourly wage.
- Employee discounts on Patchi products.
- Opportunities for career advancement.
- Training and development programs.

If you’re enthusiastic about providing exceptional customer service and sharing your love for chocolate, we’d love to hear from you
Join the Patchi team and be part of creating delightful experiences for our customers

**Job Types**: Part-time, Temporary
Contract length: 2 months

Pay: $18.00-$21.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Flexible schedule
- Store discount

Shift:

- Evening shift
- Morning shift

Work days:

- Every Weekend
- Monday to Friday

Work Location: In person

Application deadline: 2024-12-12
Expected start date: 2024-12-13


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