Market Operations Specialist

2 months ago


York, Canada TMX Group Limited Full time

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Market Operations specialist will work with the Alpha X US team, as well as the market operations team in Canada to provide specialized, experienced trading and technology support to our US Equities clients in a trade floor environment, while supporting the effective operation of the trading platform.

This is an outstanding opportunity to work at the cutting edge of the US equity markets where you will have the opportunity to develop your experience, build valuable relationships, and be at the center of the company’s growth.

Reports to: President of Alpha US

Key Accountabilities:

- Onboarding of new clients, including the set-up, administration of participating organizations and technology vendors
- Support clients with their market access needs, including certifying client technology and troubleshooting requests related complex trading and/or technical issues, and setting / supporting client configuration changes
- Once launched, support the effective operation of our core US equities production trading enterprise by; servicing cancel order and trade requests, system health monitoring, conduct exception report reviews, clearing support, and monitor auctions/rotations
- Key member of our US equities contact center, providing extraordinary level one support to a wide range of clients from traders and technology professionals, to business leaders and back offices
- Engaged in the business requirements, client readiness and user acceptance testing process for new equities trading corporate and operational deliverables
- Integral part of the delivery of all Business Continuity, Incident Management and Disaster Recovery plans
- Advocate for continuous process optimization to team work practices through client feedback and industry best practices

Must haves:

- 5+ years of comparable experience in securities related or trading/technology support roles
- Experienced with FIX and Binary protocol
- A friendly, professional demeanor and ability to excel in a trading floor/team-oriented environment
- Passionate about the client experience with an analytical and problem solving approach
- Committed, quick to learn and grasp new technology and concepts while managing time effectively
- Excellent communication and interpersonal skills

Nice to haves:

- Previous trading experience at a trading venue in the US

Note: Hybrid environment

In the market for

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led
_Team Impact_ spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.



  • North York, Canada StoreForce Solutions Full time

    **ABOUT STOREFORCE** StoreForce is deeply passionate about Specialty Retail - it’s in our roots and part of every single line of code we write. We’re known to say we’re Retailers first, and a technology vendor second. Every day we strive to help Specialty Retailers set a new standard for operational excellence. The StoreForce Team is dynamic, made of...

  • Marketing Specialist

    1 month ago


    York, Canada European & Khayeri Flooring Full time

    **About us** Starting in 2001, European & Khayeri Flooring was first to market with several high-end, innovative products in Canada like multi-layered and Wide Plank Engineered Flooring. Bringing our brands to life and making them relevant for today’s consumers takes vision, passion, and an innovative mindset. If you can bring that into the mix, we know...


  • York, Canada European & Khayeri Flooring Full time

    **About us** Starting in 2001, European & Khayeri Flooring was first to market with several high-end, innovative products in Canada like multi-layered and Wide Plank Engineered Flooring. Bringing our brands to life and making them relevant for today’s consumers takes vision, passion, and an innovative mindset. If you can bring that into the mix, we know...


  • North York, Canada Digital 6ix Full time

    **Join Our Dynamic Team as a Performance Marketing Specialist!** **About Us**: Digital 6 is a trusted leader in the Performance Marketing space. Our clients come to rely on our team as vital pillars of their digital marketing operation. We provide our clients with honest, data driven insights and 24/7 support. Digital 6ix prides itself on its individual...

  • Marketing Specialist

    3 weeks ago


    North York, Canada Multi-Health Systems Inc. Full time

    Marketing Specialist If you’re passionate about building stronger, more resilient and healthier communities around the world then look no further. Multi-Health Systems Inc. (MHS) is a leading developer of innovative scientific assessments and technology solutions. Here at MHS, our brand is built on trusted assessments rooted in rigorously examined...


  • North York, Canada JobPulse Full time

    **About us** At JobPulse, We are dedicated to connecting exceptional talent with businesses. We specialize in providing tailored staffing solutions that meet our clients unique needs. We are looking for a dynamic Sales & Marketing Specialist to join our team part-time and help us grow our business. Overview: We are seeking a highly motivated and dynamic...


  • North York, Canada Canadian Down & Feather Company Inc. Full time

    **Performance Marketing Specialist** Canadian Down & Feather Company is looking for a Performance Marketing Specialist to develop, execute, and optimize all programmatic media campaigns. Canadian Down & Feather Company is a Canadian manufacturer of down, feather, and down alternative bedding products. We are a digital-first company that endeavors to...


  • North York, Canada TLN Media Group Full time

    If you are excited by the prospect of supporting a dynamic team in television media, in addition to playing a pivotal role in representing Canada’s most influential multicultural media organization, then this is the job for you! **About the Role** The Marketing & Communications Specialist will be responsible for implementing and coordinating all...


  • York, Canada Silk & Snow Full time

    **Performance Marketing Specialist** Silk & Snow is a Toronto based, digitally native retailer of responsibly made sleep essentials. You will have the opportunity to join a fast-growing start-up as a leader and work on a team with full in-house marketing, product design, and supply chain capabilities. We are seeking an individual that is extremely...

  • Marketing Specialist

    2 months ago


    North York, Canada Wolters Kluwer Full time

    Marketing Specialist Under general supervision, responsible for planning and implementation of marketing programs or projects that support organizational marketing objectives. Works individually or with a team on various marketing activities which may include the following: advertising, market research, product marketing, e-commerce marketing, direct...


  • East York, Canada CCAF Full time

    **About Us**: At Canadian Children’s Art Foundation, we're committed to inspiring creativity in children and youth through the arts. We are now seeking a highly skilled and motivated Digital Marketing Specialist to join our dynamic team. If you are passionate about digital marketing and possess the expertise and experience necessary to excel in a...

  • Marketing Specialist

    2 months ago


    North York, Canada Libratel inc Full time

    Libratel is a leader in mobile accessories distribution for in store counter top solutions all across North America. **Marketing Specialist** - Execute and deliver on brand marketing projects, special projects, and collab partnership plans, reflective of brand strategy, including value proposition and integration options to be brought to market. - Develop...


  • North York, Canada Apotex Inc. Full time

    **About Apotex Inc.** **Job Summary**: The Specialist, Marketing Intelligence reports directly to the Director, Pricing & Marketing Intelligence in a role designed to help drive the Marketing plan of action for Apotex’s broad line of generic pharmaceutical products. The Specialist, Marketing Intelligence will be responsible for developing, managing and...


  • North York, Canada Apotex Full time

    About Apotex Inc. Job Summary The Specialist, Marketing Intelligence reports directly to the Director, Pricing & Marketing Intelligence in a role designed to help drive the Marketing plan of action for Apotex’s broad line of generic pharmaceutical products. The Specialist, Marketing Intelligence will be responsible for developing, managing and...


  • North York, Canada IKEA Full time

    **Job ID**: 225936 **Date posted**: 02/02/2024 **What you'll need to have** - You are a creative thinker and experienced event coordinator who works with a wide variety of media channels. - You have more than 2 years of marketing communications experience in a customer focused, fast-paced and multichannel environment. - You are genuinely passionate about...

  • Marketing Specialist

    4 weeks ago


    North York, Canada Exploring Scholar Full time

    We are seeking an individual aligned with our value in high-quality educational services and reflects our core competencies to join our team as a Marketing Specialist. The Marketing Specialist will manage the creation and implementation of consistent written and visual content across various channels to meet company objectives and drive audience engagement....


  • North York, Canada ARS - Global Emergency Management Full time

    **ARS / Global Emergency Management** is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from...


  • North York, Canada ARS Global Emergency Management CA Full time

    ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...


  • North York, Canada ARS Global Emergency Management CA Full time

    ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...


  • North York, Canada ARS Global Emergency Management CA Full time

    ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...