Manager, Families First

7 months ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Position Title**: Manager, Families First
**Program**: Families First
**Reports to**: Director, Children and Family Services
**Employment Type**: Regular Full-time, 35 hrs/wk
**Pay Scale**: $45.728/hr to $53.798/hr
Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.
Job Summary
Working within an interdisciplinary team environment, the Families First Manager is responsible for smooth functioning of the operations of Families First Program, supporting designated program site(s) and related team administration.
The Families First Manager is responsible for all aspects of managing the Families First Program including team management, financial management, program and proposal development, outreach and issues management. This includes implementing a comprehensive program plan and evaluation strategy, providing leadership, direction and change management to a large, multidisciplinary team, building and maintaining partnerships with local agencies and being the primary liaison with the Program funder. It also includes providing leadership and direction in the development and implementation of collaborative projects aimed at family homelessness and housing gaps across the City. The Families First Manager participates in, and contributes to, PQCHC’s leadership and management teams.
Reporting Relationship
This position reports to the Director of Children and Family Services who reports to the Chief Executive Officer.
Job Specific Responsibilities
- Ensure the smooth functioning of services, providing support to team and systems development, implementation and monitoring.
- Develop and maintain systems and regular reporting for chart audit requirements.
- Provide input and support for quality improvement initiatives.
- Provide input and support to accountability requirements including, for example, accreditation and funder accountability requirements.
- Provide support for the development and implementation of new and on-going projects and initiatives.
- Provides input into and regular reports/information to the Director of Children and Family Services on key issues and activities related to the strategic directions/operational plan of PQCHC.
- Participate on committees, action teams and working groups as required.
- Provide back-up to the Director of Children and Family Services as required.
- Provide supervision, evaluation and support to Families First team members.
- Oversee day to day scheduling and operations of the Families First Program.
- Provide input into the team education plan.
- Oversee integration of student placements within Families First services.
- Consult with the Director of Children and Family Services on significant human resources issues.
- Provide assistance to the Director of Children and Family Services as required for program-related meetings.
- Ensure appropriate responses to client requests and complaints and refer as appropriate.
- Coordinate, administer or participate in programs in collaboration with other external organizations and networks.
- Demonstrates commitment to the overall Centre mission, vision and values.
- Works within the policies, procedures and systems of the Centre.
- Presents effectively in oral and written communications specific to the position (internal and external).
- Demonstrates consistency in the quality and accuracy of work performed.
- Ability to make sound decisions using good judgement.
- Ability to manage conflict.
- Demonstrates effective time management skills.

**Qualifications**:
Education
- Master’s level degree from a recognized university in a social science or administration or a Baccalaureate degree and three to five years management experience

Professional Experience
- Five years of experience with progressive responsibility in a community-based organization.
- Three to five years of experience in community development, working with newcomers, homelessness, housing programming, research and evaluation, singularly or in combination.
- Experience and knowledge of the housing sector.

Key Competencies
- Proficiency in program development, delivery and evaluation, preferably in a community-based setting.
- Demonstrated ability to supervise and direct team members.
- Demonstrated ability to work effectively in a multi-disciplinary team environment.

Personal Suitability/Other Requirements
- Excellent communication and interpersonal skills.
- Fluency in English essential, other languages desirable.
- Valid drivers

  • Administrative Assistant, Families First

    2 days ago

    Ottawa, Canada Pinecrest-Queensway Community Health Centre Full time

    Job title: Administrative Assistant, Families First Status: Temporary Full-time (8 month contract) Hours: 35 hours/week **Salary**: $19.967 - $23.491/hour Application deadline: Until Filled * * **Who are we?** Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse...

  • First Aid Instructor

    3 days ago

    Ottawa, Canada Action First Aid Inc Full time

    **About Our Company**: Action First Aid is one of Ontario’s largest and fastest growing WSIB training agencies committed to delivering a unique and highly interactive training experience for individuals and companies. We offer a variety of one and two day First Aid/CPR/AED courses. Action First Aid also is a National leader in Defibrillator Sales, and...

  • Manager, First Words

    7 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **POSITION TITLE**: MANAGER, FIRST WORDS **PROGRAM**: First Words **REPORTS TO**: Director of Children and Family Services Job Summary Directs the planning, delivery and evaluation of First Words. Facilitates the coordination of these programs with CHEO for Intake, Health Records and Service Agreements as well as local school boards, regional hospitals...

  • Shop Manager

    4 weeks ago

    Ottawa, Canada First Student Full time

    First for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...

  • Housing First, Case Manager

    7 days ago

    Ottawa, Canada Pinecrest-Queensway Community Health Centre Full time

    Job Title: Housing First Case Manager, Families First (Bilingual) Status: Regular Full-time Hours: 35 hrs/week Pay scale: $28.039 - $32.987/hour Application deadline: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we...

  • Operational Logistics Manager

    2 weeks ago

    Ottawa, Ontario, Canada First Nation Goods Inc. Full time

    We are seeking a highly skilled Operational Logistics Manager to oversee the operational logistics of our organization at First Nation Goods Inc.About the RoleAs an Operational Logistics Manager, you will be responsible for planning and organizing operational logistics, coordinating activities with other work units or departments, and ensuring smooth...

  • Housing First, Case Manager

    7 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Job Title**: Housing First, Case Manager - Bilingual Preferred **Status**: Temporary Full-time (18 month contract) **Salary**: $28.319/hr - $33.317/hr **Application Deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse...

  • Housing First, Case Manager

    2 weeks ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Job title**: Housing First, Case Manager - Bilingual Preferred **Status**: Temporary Full-time (1 year contract) **Salary**: $28.039 - $32.987/hour **Hours**: 35 hours/week **Benefits and eligibility**: 2 weeks leave, optional HOOPP pension enrolment **Application deadline**: Until Filled Who are we? Pinecrest-Queensway Community Health Centre is an...

  • Team Lead, Housing First Case Manager

    7 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Job Title**: Team Lead, Housing First Case Manager **Program**: Families First **Status**: Regular Full-Time (70 bi-weekly hours) **Pay scale**: $34.950/h - $41.118/h **Deadline**: Applications open until Friday, June 14th Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the...

  • Family Support Worker

    8 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    _Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families._ *** Under the...

  • Family Support Coordinator

    9 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    Inuuqatigiit-Centre for Inuit Children, Youth and Families is a multi-service non-profit organization serving Inuit children and youth and their families, dedicated to providing cultural, educational, and support services in a caring, respectful and collaborative environment that fosters strong and proud Inuit children and families. *** Under the...

  • Database Coordinator: Family Well-being Program

    3 days ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    _Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families._ *** Under the...

  • Community Development Program Manager

    3 days ago

    Ottawa, Ontario, Canada Moose Cree First Nation Full time

    Job DescriptionThis position reports to the Director of Child and Family Well-Being and is responsible for developing a comprehensive Child and Family Well-Being Program that aligns with the needs of our members.The successful candidate will be responsible for creating a department for children and youth, including a referral system, data collection process,...

  • Communications and Technology Officer

    3 weeks ago

    Ottawa, Canada Families Canada Full time

    Title: Communications and Technology Officer Location: Ottawa preferred, Remote is an option Hours: Fulltime, 37.5 hours/week Duration: 1 year contract Start Date: Immediate Pay: commensurate with experience and qualifications **About Families Canada** Families Canada (FC) is the national association of family support centres. Our members are...

  • First Assistant Manager

    7 months ago

    Ottawa, Canada maurices Full time

    **Brand Overview**: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...

  • Family Well-being Administrative Assistant

    9 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    Inuuqatigiit-Centre for Inuit Children, Youth and Families is a multi service non - profit organization serving Inuit children and youth and their families, dedicated to providing cultural, educational, and support services in a caring, respectful and collaborative environment that fosters strong and proud Inuit children and families. *** Under the...

  • Housing First Coordinator, Nihdawin

    2 weeks ago

    Ottawa, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** - Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. _ONWA prides itself on providing all employees with a total rewards package that is generous...

  • Contract Housing First Practitioner

    2 weeks ago

    Ottawa, Canada Options Byown Non-Profit Housing Full time

    *Position is a fixed term contract of 12 months. Housing First is an alternative to a system of emergency shelter/transitional housing progressions. Rather than moving homeless individuals through different "levels" of housing, Housing First moves the homeless individual from the homeless shelters into their own apartments. The Housing First Program is...

  • Database Coordinator: Family Well-being Program

    7 months ago

    Ottawa, Canada Inuuqatigiit Centre for Inuit Children, Youth and Families Full time

    Inuuqatigiit-Centre for Inuit Children, Youth, and Families is a multi-service non-profit organization serving Inuit children and youth and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families. *** Under the...

  • Location Safety Manager

    7 months ago

    Ottawa, Canada First Student Canada Full time

    Now Hiring Location Safety Manager for our Ottawa location! At First Student, our Location Safety Managers are a constant reflection of our company’s commitment to safety and customer service. The Location Safety Manager is responsible for providing operational oversight, providing work guidance, and delivering leadership to full safety supervisory...