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Client Service Specialist, Group Benefits
4 months ago
**About the Opportunity**:
**Key Responsibilities**:
- Customer support for in-force clients - Liaison between carriers and clients, member and plan administrator support
- Manage and distribute quarterly newsletters
- Data entry and general administration
- Management of confidential client data
- Provide administrative support to brokers/sales staff, including spreadsheets and marketing requests from carriers
- Manage, track & follow-up of new client & existing client files
- Scheduling meetings, and support with onboarding new clients
- Navigate and manage data using multiple technology platforms
**Your Qualifications**:
- 1+ years of employee benefit experience
- Excellent customer service skills.
- Positive & professional attitude, with a slice of personality
- Ability to problem solve and troubleshoot
- Proficient with Microsoft Office, Google Drive, Adobe Acrobat Pro, and various technology-based systems
- Self-Starter - Results Oriented Work Environment
- Strong communicator (Written & verbal) & highly detailed
- Able to analyze and update company procedures
**Additional BONUS Skills**:
- Holds LLQP or HLLQP Designation
- Ability to manage Social Media: Facebook, Twitter, & Instagram posts
- Mail chimp, Survey Monkey experience
- Graphic Design Skills for our newsletters
- Creative thinker that is willing to offer suggestions or ideas
- You want to grow your career
Work remotely
- Yes
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-35 per week
**Salary**: $37,500.00-$50,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application question(s):
- As this is a remote position, do you have a dedicated work space at home?
**Experience**:
- Group Insurance: 1 year (preferred)
Licence/Certification:
- LLQP or HLLQP License (preferred)
Work Location: In person