Director, Group Benefits

3 weeks ago

Edmonton, Canada CPA Insurance Plans West Full time

For 50 years, CPA Insurance Plans West has been the trusted provider of Individual Insurance for CPAs and Group Employee Benefits for small to medium CPA firms. We are starting a new chapter, poised for a strategic refresh to foster growth. You will be a driving force behind this transformation.

As a leadership team member, you will help shape the organization's strategic direction, priorities, and expectations. You will be responsible for a successful Group Employee Benefits Plan that supports our overarching business goals. How we get there will be up to you.

**The Role**

As the Director of Group Benefits, you will be responsible for:

- Oversee and manage all aspects of the Group Employee Benefits plan
- Collaborate with internal and external partners to design, implement and administer a Group Employee Plan that meets the needs of small and medium CPA Firms
- Ensure high-quality customer service is delivered with every customer interaction
- Develop customer service processes (best practices, forms management, claims processing, process audits, checklists, FAQ pages, templates, etc.)
- Establish and maintain strong working relationships with benefits providers and vendors
- Provide coaching and mentorship to the Benefits Services Team to support their ongoing development
- Willingness to jump in and help the Team achieve our goals in any way possible

**Experience and Education**
- 10+ years of senior-level Benefits experience
- Thorough knowledge of Group Employee Benefits and Individual Insurance
- Experience in designing and managing group benefits programs
- Experience working with insurance carriers and managing vendor relationships
- Strong understanding of regulatory compliance requirements
- Excellent analytical, problem-solving, and decision-making skills
- Loves managing projects and delivering desired results
- Experience in contract negotiations with insurers is an asset
- Life and Accident & Sickness Licenses
- Certified Employee Benefits Specialist (CEBS) certification is an asset
- Comfortable using various software programs

**About CPA Insurance Plans West (CPAIPW)**

We are passionate about delighting CPAs and building relationships that last a lifetime. Our insurance products have CPAs’ best interests and biggest worries in mind. We exist to ensure that every CPA is insured when they need it.

We are the only company in Canada that offers Individual Insurance and Employee Benefit Plans to CPAs on a not-for-profit basis. We partner with the best insurance providers to offer low-cost, high-value plans for CPAs, their families, and their firms.

**Our Values**

**Hungry**: We are always looking for more. More things to do. More to learn. More responsibility to take. But, the healthy kind, a manageable and sustainable commitment to doing great work and going above and beyond.

**Humble**: We understand that everyone has strengths, flaws, and preferences. We embrace that to ensure the success of all team members. We give and accept feedback for personal growth and the betterment of the team. We own our mistakes (which are inevitable) and learn from them.

**Collaborative**:Each person contributes to the whole. If there is a problem, every person is expected to help. If there is a success, it is a win for everyone on the team.

**The Perks of the Job**

CPA Insurance Plans West employees receive:

- Competitive compensation package
- Flexible (hybrid) work environment
- Extensive benefits package (100% employer paid)
- Health Spending Account (HSA)
- Paid professional development
- Paid personal time-off days
- RRSP matching

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Edmonton, AB T5V 0C3

  • Analyst, Group Benefits

    3 weeks ago

    Edmonton, Canada Lloyd Sadd Insurance Brokers Full time

    THE ROLE The Group Benefits Analyst, based in our Edmonton office and reporting to the Technical Director, will assist in providing efficient support and data management for the operations and group benefits teams. As an Analyst, you are an Artisan, accommodating, analytical while producing highly precise work and follow through You...

  • Analyst, Group Benefits

    3 weeks ago

    Edmonton, Canada Lloyd Sadd Insurance Brokers Ltd. Full time

    **About Lloyd Sadd**: Lloyd Sadd offers the highest standard of service in industry-leading insurance, financial management, and consulting to businesses and individuals with unrivaled technology and service. Lloyd Sadd can offer clients professional, creative consulting resources that offers industry-leading products and services. We are dedicated to...

  • Director, Benefits Operations

    2 days ago

    Edmonton, Canada Organization: Alberta Municipalities Full time

    Job Details - Director, Benefits Operations (5650)Job Posting Director, Benefits Operations Province:  Alberta Location:  Edmonton Description: DIRECTOR, BENEFITS OPERATIONSThe Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s...

  • Director, Benefits Operations

    2 days ago

    Edmonton, Canada Organization: Alberta Municipalities Full time

    Job Details - Director, Benefits Operations (5650)Job Posting Director, Benefits Operations Province:  Alberta Location:  Edmonton Description: DIRECTOR, BENEFITS OPERATIONSThe Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s...

  • Director, Benefits Operations

    5 days ago

    Edmonton, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    5 days ago

    edmonton, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    5 days ago

    edmonton, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    5 days ago

    edmonton, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    3 days ago

    Edmonton, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    4 days ago

    edmonton, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    5 days ago

    Edmonton, AB, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    5 days ago

    Edmonton, AB, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    5 days ago

    Edmonton, AB, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Director, Benefits Operations

    6 days ago

    Edmonton, Alberta, Edmonton region, Canada Alberta Municipalities | Strength in Members Full time

    The Director, Benefits Operations reports to the Senior Director, Benefit Services. This position plays a key role by representing the Alberta Municipal Service Corporation’s (AMSC) portfolio of benefit services to existing and new customers with three primary objectives: client relationship management (focus on retention), outstanding service delivery...

  • Group Benefits Specialist

    2 months ago

    Edmonton, Canada Effortless Admin Inc. Full time

    J**oin Our Vibrant Team as a Group Benefits Superhero at Effortless Admin!** **Group Benefits Specialist** **Who is Effortless Admin** At Effortless Admin, we're not just a company - we're a tight-knit family on a mission to revolutionize how employee benefits are managed. Our web-based, multi-carrier software solution makes benefits administration a...

  • Group Benefits Specialist

    3 days ago

    Edmonton, Canada Effortless Admin Inc. Full time

    **Join Our Vibrant Team as a Group Benefits Superhero at Effortless Admin!** **Group Benefits Specialist** **Who is Effortless Admin** At Effortless Admin, we're not just a company - we're a tight-knit family on a mission to revolutionize how employee benefits are managed. Our web-based, multi-carrier software solution makes benefits administration a...

  • Group Benefits Specialist

    9 hours ago

    Edmonton, Canada Effortless Admin Inc. Full time

    J**oin Our Vibrant Team as a Group Benefits Superhero at Effortless Admin!** **Group Benefits Specialist** **Who is Effortless Admin** At Effortless Admin, we're not just a company - we're a tight-knit family on a mission to revolutionize how employee benefits are managed. Our web-based, multi-carrier software solution makes benefits administration a...

  • Director of Compensation and Benefits

    2 weeks ago

    Edmonton, Alberta, Canada The Headhunters Recruitment, Inc. Full time

    Director of Compensation and Benefits (Confidential Posted: 06/06/2024 Category: Management Job Number: 18897 Pay Rate: Job Description We are seeking a Director of Compensation and Benefits for our client, who is a leader in their industry. They are committed to attracting, retaining, and developing top talent through a culture of innovation, excellence,...

  • Group Benefits Manager

    2 weeks ago

    Edmonton, Alberta, Canada EightSix Network Inc Full time

    The Group Benefits Manager is a technical insurance expert responsible for providing leadership and coaching to the service and technical teams. You are a group benefits whiz with extensive industry knowledge, focused on processes and workflow. In Group Benefits, we are trusted advisors who mitigate risk. As a manager in the group benefits space, you are a...

  • Group Benefits Manager

    2 weeks ago

    Edmonton, Alberta, Canada Lloyd Sadd Full time

    THE ROLEThe Group Benefits Manager is a technical insurance expert responsible for providing leadership and coaching to the service and technical teams. You are a group benefits whiz with extensive industry knowledge, focused on processes and workflow. In Group Benefits, we are trusted advisors who mitigate risk. As a manager in the group benefits space, you...