Digital Support Specialist

7 months ago


Woodbridge, Canada 407 ETR Full time

Direct Relationships:
- Team Manager, Digital Customer Support-
- Manager, Digital Customer Operations-
- Director, Customer Operations- Duties and Responsibilities:
- Maintain customer accounts in Salesforce and Appian-
- Process transponder lease requests for Transponder Equipped vehicles and Personal leases viathat reflects 407 ETR in a positive light-
- Serve as product expert when resolving multiple Live Chats concurrently-
- Keep records of customer interactions, transactions, comments, and complaints.-
- Provide administrative support to the customer operations team-
- Responsible to ensure KPIs are met consistently-
- Keep current with the company policies and procedures, job aids & continuous learning sessions-
- Flexibility to work additional hours when required to meet department objectives- Other projects or tasks as assigned
- Qualifications:
- 1 -2 years’ experience in a customer service type role or e-commerce environment-
- College diploma in Business, Communications, Marketing, or related field is preferred-
- Excellent written and verbal communication skills-
- Ability to multi-task and meet deadlines in a fast-paced environment-
- Must be detail and process oriented-
- Good typing speed and working knowledge of MS Office Products (Word, Excel)-
- Experience with PeopleSoft, Maestro, Salesforce, Appian, and/or SAP is an asset-
- Knowledge of 407 ETR business would be considered an asset



  • Woodbridge, Canada 407 ETR Full time

    Position Summary: Direct Relationships: - Team Manager, Digital Customer Support - Manager, Digital Customer Operations - Director, Customer Operations Duties and Responsibilities: - Maintain customer accounts in Salesforce and Appian - Serve as product expert when resolving multiple Live Chats concurrently. - Keep records of customer interactions,...


  • Woodbridge, Canada ARC Document Solutions Full time

    **Large Format Digital Print Specialist** **_ Job_**_ _**_Description_** **Status**: Permanent, FT **Reports To**: Branch Manager, Woodbridge, ON **Hourly Wage**: $27 - $30 based on experience ARC Document Solutions provides high quality printed images and communication graphics to more than 90,000 customers worldwide. Our ARC/Riot Print Center in...


  • Woodbridge, Canada Team Town Sports Full time

    Team Town is Canada’s newest and leading destination for team sports. Our commitment is to bring top-quality team sports equipment to Canadians across the country. We cater to the needs of athletes of all skill levels and ages by providing them with the best possible gear and equipment to enhance their performance on the field, court, or rink. Whether...


  • Woodbridge, Ontario, Canada Conair Consumer Products ULC Full time

    Job Title: Digital Creative StrategistAbout Us:At Conair Consumer Products ULC, we're a leading beauty care and small kitchen appliances company serving the retail and professional markets in Canada with renowned brands like Conair, Cuisinart, and BaBylissPro. Our innovative products cater to diverse customer needs.Role Overview:The Creative Design...


  • Woodbridge, Canada 407 ETR Full time

    Position Summary: - Direct Relationships: - Team Manager, Digital Customer Support - Manager, Digital Customer Operations - Director, Customer Operations - Duties and Responsibilities: - Maintain customer accounts in Salesforce and Appian - Serve as product expert when resolving multiple Live Chats concurrently. - Keep records of customer interactions,...


  • Woodbridge, Canada 407 ETR Full time

    Direct Relationships: - Team Manager, Digital Customer Support- Manager, Digital Customer Operations- Director, Customer Operations Duties and Responsibilities: - Maintain customer accounts in Salesforce and Appian- Process transponder lease requests for Transponder Equipped vehicles and Personal leases via- that reflects 407 ETR in a positive light- Serve...


  • Woodbridge, Canada Rich Products Corporation Full time

    Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their...


  • Woodbridge, Canada Luggage City Full time

    At Luggage City we are a unique organization that offers a lot of growth opportunities - this role offers a fast-paced environment and an opportunity for continuous growth. Being a leader in the travel industry, the longest-running chain store in Canada with the largest retail space in Ontario, this is definitely something exciting to be a part of! Our...


  • Woodbridge, Canada REV Capital Full time

    Role: Application Support Specialist Type: Full-Time, Permanent Location: Onsite, Woodbridge HQ **Application Support Specialist** REV Capital is looking for an Application Support Specialist to join our growing team! The Application Support Specialist will offer software and hardware tech support to the REV Capital team. The Application Support Specialist...


  • Woodbridge, Canada ASSMBLY INC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 to less than 7 months **Work setting**: - Business and/or industry **Tasks**: - Prepare written material such as reports, briefs, website content - Supervise staff - Train staff - Perform administrative tasks - Conduct comparative...


  • Woodbridge, Canada ASSMBLY INC Full time

    Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Work setting**: - Business and/or industry - ** Tasks**: - Prepare written material such as reports, briefs, website content - Supervise staff - Train staff - Perform administrative tasks - Conduct...


  • Woodbridge, Ontario, Canada Conair Consumer Products ULC Full time

    About UsWe are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair, Cuisinart, and BaBylissPro.Located in Woodbridge, Ontario and offices in Montreal, Quebec, we offer a hybrid-working environment and an attractive compensation package including extended health...


  • Woodbridge, Canada Sporting Life Inc Full time

    **What You'll Do;** As the Digital Marketing Manager at Sporting Life Group (SLG), you will develop, deliver, and execute digital marketing strategies for SLG and our banners, Golf Town, Sporting Life, and Team Town Sports. Our retail banners are iconically Canadian and committed to providing the best possible experience for customers and their...


  • Woodbridge, Canada 407 ETR Full time

    Position Responsibility - This role requires an energetic, enthusiastic and proactive digital marketer with a pulse on news, current events and digital trends to keep 407 ETR’s social channels evolving with the times - Manage the entire process of social media communications from content creation, approval, programming and reporting - Excellent writing and...


  • Woodbridge, Canada Conair Consumer Products ULC Full time

    Conair Consumer Products ULC is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair,...


  • Woodbridge, Canada 407 ETR Full time

    The Service Desk Support Specialist is an individual who is passionate about technology and people. They strive to provide an elevated customer experience and look for ways to continually raise the bar. They possess the natural curiosity to seek clarity on how people are successful in their positions and have the ability to place themselves in the shoes of...


  • Woodbridge, Canada Conair Consumer Products ULC Full time

    Conair Consumer Products ULC is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair,...


  • Woodbridge, Canada Conair Consumer Products ULC Full time

    Conair Consumer Products ULC is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair,...


  • Woodbridge, Ontario, Canada Conair Consumer Products ULC Full time

    Job OverviewWe are seeking a highly skilled Digital Creative Art Director to join our team at Conair Consumer Products ULC. As a key member of our creative team, you will be responsible for overseeing the development of innovative marketing campaigns and creating high-quality visual content for our products.About the RoleThe successful candidate will have a...


  • Woodbridge, Canada White Cap Canada Full time

    _A position at White Cap Canada (Formally Brafasco/Brock White/National Concrete Accessories) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully...