Sales Support Specialist

4 months ago

Woodbridge, Canada White Cap Canada Full time

_A position at White Cap Canada (Formally Brafasco/Brock White/National Concrete Accessories) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Working with us, you'll have the opportunity to build an exciting career with a team of knowledgeable associates providing products and services to the Construction, Manufacturing, Geotechnical, Concrete, and Forming industries. Our team is comprised of 1,000 associates in 65+ locations, proudly supporting more than 10,000 customers across Canada._

**Job Summary**:Supporting the Senior Sales Support Specialist with relationship management responsibilities. Duties include processing quotes and order requests.

**Major Tasks, Responsibilities**, **and Key Accountabilities**
- Provide product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
- Works with Senior Sales Support Specialist and National Accounts Manager to facilitate the expansion of the Company's products and services.
- Daily execution of all customer requests, including but not limited to quote entry, order entry, PODs, SDS when required, order returns and order expediting.
- Responsible for ensuring delivery execution, and order status. B/O update communications for assigned Key Accounts.
- Shares sales leads with Program Managers.

**Nature and Scope**
- Refers complex, unusual problems to supervisor.
- Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques.
- Work typically involves regular review of output by a senior coworker or supervisor.

None.

**Work Environment**
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.

**Education and Experience**
- HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
- Preferred QualificationsPreferred Qualifications

**Preferred Qualifications**
- Experience using some excel and ERP system SX.e
- Multitasking and attention to detail
- Minimum 1 year industry experience or Whitecap branch preferred.

**Job Types**: Full-time, Fixed term contract

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Woodbridge, ON L4L 0B9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales support: 1 year (preferred)

Work Location: In person

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