Customer Service Representative
4 months ago
Expand your career at GEXEL, a call center created more than 20 years ago in Quebec and join our passionate and exciting team
**What's in it for you**:
- Remote work with equipment provided;
- Hourly wage from $16 to $17;
- Social benefits (medication, dental, vision, life and travel insurances);
- 1 day off per 640 hours worked;
- Availability of accumulated vacation from the 3rd month of hiring;
- Access to virtual medical care service (Dialogue health) for free;
- Career opportunities according to your interests;
- Referral program of up to $1000 (conditions apply).
**Your responsibilities**:
- Dealing with sensitive cases;
- Following up on your pending cases at the end of the day;
- Be patient and efficient;
- Be an ambassador and a team player.
**What you need**:
- Perfect command of spoken and written English and French;
- Ability to do several tasks at a time;
- Dynamism, diplomacy, and good listening skills
- Ecommerce experience (an asset).
Monday to Friday from 8:00 am to 9:00 pm, Saturdays and Sundays from 10:00 am to 4:00 pm.
**Salary**: $16.00-$17.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Application question(s):
- Are you interested in full-time or part-time employment?
- When would you be able to start at Gexel?
- Are you available to work evenings and weekends?
**Language**:
- English (required)
- French (preferred)
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