Av Sales Account Manager

6 months ago


Ottawa, Canada Matrix Video Communications Full time

**Company Overview**:
For almost 30 years, Matrix Video Communications Corp. has been providing cutting-edge audiovisual (AV) and media production solutions on a national scale. As the evolving landscape of technology continues to change, we strive to ensure our clients receive top-quality solutions tailored to their needs.

Our team of dedicated individuals are the driving force behind our status as a prominent AV industry leader. In return, we commit to:

- Ensure our employees feel valued and receive robust support to ensure their success, coupled with irresistible company-provided benefits.
- Provide a safe working environment, supported by our extensive Health & Safety policies and programs.
- Maintain a work culture that revolves around respect, passion, diversity, and growth.

**Position Overview**:
We are currently seeking an **Audio Visual (AV) Sales Account Manager** for our **Ottawa, ON **office.

As an **AV Sales Account Manager**, your success lies in your determination to seize opportunities and generate audiovisual sales with an entrepreneurial spirit. You will play a crucial role in our continued success by collaborating closely with clients, providing quality tailored AV solutions, and taking ownership of the entire client engagement lifecycle.

**Key Responsibilities of the Role**:

- Collaborate closely with clients, attentively identify, and understand their requirements, and craft a personalized AV solution plan.
- Work with the integration team to execute AV projects while offering project management assistance, crafting detailed plans with clear timelines, and allocating resources.
- Ambitiously execute a sales strategy aimed at fostering new business growth and surpassing revenue targets, while untapping emerging markets.
- Foster strong customer relationships, aiming to establish Matrix as the preferred supplier of audiovisual products and service provider amongst our clientele.
- Proactively staying on top of the latest AV technology and monitor emerging industry trends.
- Utilize QuoteWerks and Act effectively to manage quoting and proposals for projects.
- Collaborate with the Marketing team to strategize and execute marketing initiatives aimed at soliciting bids from prospective clients and cultivating new client relationships, ensuring the attraction and engagement of a diverse client base.
- Driven to achieve monthly, quarterly, and annual sales targets with tangible outcomes.
- Engage in targeted account outreach, confidently delivering enterprise-level presentations to potential clients, business partners, and industry associations.
- Develop and maintain accurate sales forecasts to drive informed decision-making.
- Expand sales opportunities within existing accounts by introducing new and innovative products and services.

**Job Skill Requirements**:

- Minimum High School Diploma or equivalent.
- Minimum of 3+ years of AV industry experience in client lifecycle management and direct selling, with a verifiable record of successful sales.
- Proficiency in Microsoft Office Suite Applications (Outlook, Word, Excel, etc.).
- Maintain a professional appearance and attitude, to deliver superior customer service and relationship building skills when interacting with clients.
- Self-starter in identifying and cultivating new business opportunities, with a proactive approach to pursuing them. This can range from going into untapped markets or using your network.
- Self-motivated with outstanding leadership, organizational, multitasking, prioritization, and problem-solving capabilities.
- Exceptional written and verbal communication skills.

**Working Conditions**:

- Occasional travel necessary for client and on-site project visits.
- Must hold a valid Class 5 Driver's License with access to a vehicle and maintain safe driving practices.

**Company Benefits**:

- Comprehensive **100% employer-paid benefits**, including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long-Term Disability, Life Insurance, and Accidental Death and Dismemberment.
- Attractive compensation package, including competitive base salary, supplemental commission, bonuses, and taxable auto allowance.
- Join a dynamic and entrepreneurial work culture
- Paid holidays, flex days, with additional paid time off during Christmas.
- Hybrid role that supports a healthy work-life balance.
- Company-provided work laptop and cellphone to support your work activities.
- Receive reimbursement on incurred eligible business-related costs, including gas allowances, auto mileage, expenses related to official business travel, and personal protective equipment.
- Employee Assistance Program dedicated to supporting personal health and well-being.
- Access to training and career advancement opportunities, such as our Mentorship Program.
- Equal opportunity employer with a focus on creating a diverse, equal, inclusive, and belonging



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