Recreation and Sport
3 weeks ago
**Summary of Duties**
Reporting to the on-site Supervisor, the Food Services Coordinator is responsible for providing a leadership role at City of London facilities to provide patrons with food and beverages in a safe and clean environment through coordinating and supervising food service operations. This position is responsible for daily supervision of Food Services Attendants, inventory management, proper food rotation and providing excellent customer service to City of London patrons and volunteers.
**Work Performed**
- Provide daily supervision and support to Food Services Attendants.
- Train, coach, mentor and support new and returning staff.
- Set up and maintain food service areas to ensure the area is attractive, clean, and efficient.
- Monitor daily attendance, staffing schedules, and weather conditions to adjust staff requirements as necessary.
- Monitor inventory levels and order supplies as needed. Receive orders when they arrive.
- Complete point-of-sale transactions, daily balancing including associated paperwork.
- Prepare bank deposit information and ensure enough change is available.
- Maintain accurate records daily for inventory controls, timesheets, safety checks, accident and incident reports and operational evaluations.
- Comply with all Board of Health and Liquor License regulations.
- Prepare food for special events with large numbers.
- Adjust menus based on inventory and season.
- Assist with the preparation of food and beverages as needed.
- Ensure all staff complete documentation on a regular basis for attendance, accident reports etc.
- Assist in hiring front line staff, and with the development and delivery of front-line staff training programs.
- Act as a liaison between front line staff and supervisor to promote teamwork and clear lines of communication and to ensure health and safety requirements are met and reported in a timely manner.
- Complete staff evaluations to ensure program is meeting high quality standards, program benefits, and compliance of staff policy and procedures.
- Role model excellent customer service and a positive and professional attitude for staff and assist with responding to any guest or staff concerns.
- Complete all required paperwork and reports as outlined by Supervisor.
- Attend regular staff meetings as required by Supervisor.
- Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with stakeholders, employees and individuals and support programs and initiatives that reflect this commitment.
- Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
- Perform other tasks as assigned.
**Qualifications/Experience**
- Experience in a food service environment with a minimum of two years’ experience in a supervisory role.
- Safe Food Handling Certificate (prior to the start of employment)
- Standard First Aid (prior to the start of employment)
- Criminal Record and Judicial Matters Check (CRJMC) (prior to the start of employment)
- Smart Serve Certificate (prior to the start of employment)
- Valid G Driver's License is required.
- Ability to demonstrate interpersonal and customer service skills.
- Ability to use Microsoft Office including Word and Excel, Point of Sale and Xplor.
- Ability to work independently and as a member of a team.
- Excellent oral and written communication skills.
- High level of comfort in fast paced public facing environments.
- Knowledge of Board of Health and Liquor regulations.
**Compensation Range and Other Information**
Wage: $18.00 per hour
**Other Information**
Our hiring process is in accordance with the Mandatory Proof of COVID-19 Vaccination Administrative Policy
As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
Job Reference: CSL00139
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