Recreation and Sport
2 weeks ago
Job Close Date: Mar 28, 2024**File Number**:872
**Service Area**: Neighbourhood and Community-Wide Services
**Division**: Recreation and Sport
**Employee Group**: Casual
**Job Type**: Casual
**Number of Openings**: 20
**Summary**:
Recreation Facilities provide all citizens the opportunity to participate in recreation activities in a welcoming, clean, safe, and inclusive space.
**Role**:
Reporting to a Recreation Supervisor, the Facility Coordinator assists with coordinating activities at community and seniors’ centres across the city, and Storybook Gardens. This casual position works as part of a team in a public facing fast paced environment opening and closing the facility, completing facility maintenance, and providing excellent customer service to City of London patrons and volunteers.
**Responsibilities**:
- Coordinate all activities within the facility and ensure the safety and security of employees and participants within set standard operating procedures.
- Assist with training and supporting new and returning employees.
- Assist with the set-up and take down of programs and rentals including moving equipment.
- Act as a liaison between front line employees and supervisor to promote teamwork and clear lines of communication and to ensure health and safety requirements are met and reported in a timely manner.
- Open and close the facility as required.
- Ensure the cleaning, disinfection, and documentation of the facility per City of London Cleaning Protocols and assisting as required.
- Demonstrate excellent customer service skills and a positive and professional attitude when communicating with the public and co-workers.
- Assist with the completion of facility checklists to ensure high quality standards and compliance of policies and procedures.
- Ensure all staff complete documentation on a regular basis for attendance, accident reports etc.
- Accurately maintain and report on daily balancing.
- Assist with the development and delivery of front-line employee training.
- Complete all required paperwork and reports as outlined by Supervisor.
- Attend regular staff meetings as required by supervisor.
- Ensure logistics and scheduling of activities is complete and on time.
- Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
- Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
- Perform other tasks as assigned.
**Qualifications**:
- Criminal Record and Judicial Matters Check (CRJMC) (prior to the start of employment)
- Current Standard First Aid Certificate (prior to the start of employment)
- Two years’ experience in a recreation environment
**Skills and Abilities**:
- Ability to demonstrate interpersonal and customer service skills.
- Knowledge of Microsoft Office software including publisher, excel and word, and Xplor Recreation registration software (preferred).
- Ability to work independently and as a member of a team.
- Excellent oral and written communication skills.
- High level of comfort in fast paced public facing environments.
- Knowledge of janitorial functions.
- Ability to move furniture including tables and chairs.
**Other Information**:
CSA approved green patch footwear is required.
Starting Wage:$18.25
**As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
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