Manager, Registrar’s Office Operations
2 weeks ago
The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM’s impact is global.
Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba’s Top Employers and one of Canada’s Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.
**The opportunity**:
The University of Manitoba is looking for a Manager, Registrar’s Office Operations. This will primarily be responsible for overseeing the day-to-day operations of Records and Services in the Registrar’s Office. This position is responsible for managing staff on the Service and Records Team, including hiring, onboarding, facilitating training, and performance management. The Manager, Registrar’s Office Operations is also responsible for the delivery of services to both students and staff, including serving as an escalation point for challenging situations, and ensuring appropriate staffing for special functions such as convocation and Photo ID Pop-Up locations.
**The qualifications and experience we’re looking for**:
- Bachelor’s degree from a recognized institution required.
- Three (3) years of related experience working in a post-secondary environment required.
- One to three years of supervisory or leadership experience preferred.
- Knowledge of University policies and procedures are an asset.
- Experience in the functioning of the University of Manitoba’s Aurora Student system is preferred.
- An acceptable equivalent combination of education and experience may be considered.
- Excellent communication skills required.
- Excellent interpersonal and problem-solving skills required.
- Excellent skills in Word, Excel, Access and Outlook required.
- Working knowledge of Internet Explorer or Chrome required.
- Demonstrated skill in establishing and maintaining effective working relationships with others, including successfully resolving conflicts required.
- Ability to work collaboratively with others required.
- Ability to remain calm under pressure from deadlines and with many enquiries required.
- Ability to plan, organize and prioritize the work of others required.
- Ability to explain rules and regulations staff is required.
- Ability to deal effectively with all levels of staff required.
- Ability and willingness to learn new skills required.
- Ability to deal respectfully with sensitive and confidential matters required.
- Ability to work confidentially with discretion using tact, patience, and courtesy required.
- Expert level knowledge of rules and regulations of the University as well as those specific to Faculties/Schools is preferred.
- Satisfactory work record, including satisfactory attendance and punctuality, is required.
**Why the University of Manitoba?**
Along with being one of Manitoba’s top employers, we are proud to provide a collaborative and enriching work environment. In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes:
- Comprehensive group benefits and pension plan.
- Competitive vacation time.
- Employee and Family Assistance Program.
- A full spectrum of professional development opportunities.
**Closing Date: February 22, 2023**
The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).
If you require accommodation supports during the recruitment process, please contact 204-474-7195. Please note this contact information is for accommodation reasons only.
Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of _The Freedom of Information and Protection of Privacy Act_ (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.
**Salary**: $59,607.68-$83,450.75 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
Schedule:
- Monday to Friday
Work Location: One location
Expected start date: 2023-03-20
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