IT Support Specialist

3 months ago

Calgary, Canada Mini Mall Storage Properties Full time

Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life’s transitions.

The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.

We are seeking a highly organized and detailed **IT Support Specialist - Tier 2 **who will take the reins on daily tasks such as installing, configuring, and troubleshooting.

**WHAT WILL YOU DO?**
- Diagnose and resolve complex technical issues escalated from Tier 1 (T1) support, ensuring mínimal disruption to business operations. This includes identifying root causes and implementing effective solutions to prevent recurrence.
- Utilize advanced tools and technologies such as PowerShell, Active Directory, and Group Policy Management to configure and manage IT systems effectively. Implement and enforce user policies including authentication methods, data retention, and multi-factor authentication settings.
- Perform regular audits to assess the robustness of the IT infrastructure. Research and implement solutions to corporate IT challenges, ensuring continuous improvement and resilience.
- Create and maintain comprehensive IT support documentation for reference and training purposes. Communicate effectively with users to understand and resolve their technical problems, ensuring high levels of customer satisfaction.
- Travel to storage facilities to support with technology/system set up for acquisitions, and support with pre-acquisition/due diligence activities.

**WHAT WILL YOU NEED?**
- Excellent working knowledge with Active Directory/Azure Active Directory; Microsoft 365 Admin Center/Office 365 Platform; Meraki Networking.
- Experience with Rhombus, Davinci, and Site Link would be considered an asset.
- Proven experience in modernizing the end user experience and improving procedures through automation (e.g. PowerShell).
- Ability to communicate effectively and clearly through written and verbal channels.
- First-rate trouble-shooting and problem-solving skills.
- Ability to collaborate effectively with a team and a willingness to learn.
- A technical diploma or degree in Computer Sciences is considered an asset.
- A Valid Driver's License and reliable transportation for occasional local travel is necessary.

**WHAT** DO** WE OFFER?**
- We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
- With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
- We provide a competitive compensation package comprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles. In an addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
- We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.

LI-onsite #LI-SV1 #MM123

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Expera IT Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Expera IT in Calgary. As a Technical Support Specialist, you will provide exceptional technical support and services to our clients, ensuring their technology needs are met efficiently and effectively.Key Responsibilities:Provide on-site and remote technical...

  • Technical Support Specialist with Strong Problem Solving Skills

    1 month ago

    Calgary, Alberta, Canada Expera IT Full time

    Company OverviewExpera IT is a leading provider of technology solutions, dedicated to delivering exceptional services to our clients. Our team of experts is passionate about staying ahead of the curve and adapting to the ever-evolving landscape of technology.Salary Range: $55,000 - $75,000 per year, depending on experienceJob Description:We are seeking an...

  • Asset Management Specialist

    4 weeks ago

    Calgary, Alberta, Canada This is an IT support group Full time

    About Morgan Asset ManagementMorgan Asset Management is a leading asset manager, trusted by investors worldwide to deliver strong outcomes. With over $3.7 trillion in assets under management across 25 countries, we secure what matters most to individuals, families, companies, and communities.Our team is dedicated to providing exceptional service and...

  • Marketing Specialist

    1 week ago

    Calgary, Canada Expera IT Full time

    Imagine a world where entrepreneurs and their businesses can focus on making a positive impact on the world we live in. Where they can do their work using great technology, supported by great people, that simply works the way it’s supposed to! **_That’s what we do, and we need your help._** For 25 years, Expera IT has worked with hundreds of small and...

  • IT Support Specialist

    1 month ago

    Calgary, Alberta, Canada Mu-Tech Full time

    About Mu-TechMu-Tech is a consulting firm that provides innovative solutions to its clients.Estimated Salary: $55,000 - $65,000 per yearJob DescriptionWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer...

  • Administrative Support Specialist

    7 days ago

    Calgary, Alberta, Canada CALGARY EXCAVATING AND TRUCKING LTD. Full time

    About Calgary Excavating and Trucking Ltd.CALGARY EXCAVATING AND TRUCKING LTD. is a reputable company that requires an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to the office staff and management team.

  • IT Support Specialist

    4 days ago

    Calgary, Alberta, Canada Neilson Financial Services Full time

    We are seeking a highly skilled IT Support Specialist to join our team at Neilson Financial Services. This is an exciting opportunity to work with a leading provider of innovative life insurance products, dedicated to helping families secure financial protection for their loved ones.About the RoleAs an IT Support Specialist, you will play a key role in...

  • Pharmacy Support Specialist

    4 weeks ago

    Calgary, Alberta, Canada Safeway Full time

    Safeway, a leading retail food organization in Canada, is seeking a Pharmacy Support Specialist to join our team. Our company offers an exceptional shopping experience to consumers across the country.We are committed to delivering top-quality products and superior service to our customers while giving back to the communities we serve. As a Pharmacy Support...

  • School Support Specialist

    4 months ago

    Calgary, Canada Society for Autism Support and Services Full time

    Bring your talent and passion to a community-first organization at the forefront of youth and adolescents with autism. Work closely with a multi-disciplinary team and a group of diverse and talented colleagues and leaders who support your success. Help transform children and families to get the most from their lives. Sharpen your skills through...

  • Supplier Support Specialist

    5 days ago

    Calgary, Canada Univar Solutions Canada LTD Full time

    Want to work for a company that is reimaging distribution? Join Univar Solutions, the premier global distributor of chemicals and ingredients working to fulfill our purpose to help keep communities healthy, fed, clean and safe. Our goal is to function as a direct extension of our customers’ teams; to serve as an ally in their quest of business...

  • Site Support Specialist

    3 months ago

    Calgary, Alberta, Canada beBee Professionals Full time $30,000 - $45,000

    Join BeBee Professionals in Calgary as a Site Support Specialist and take on a challenging role in the construction industry. Your primary responsibilities will include assisting skilled tradespeople, maintaining tools and equipment, and ensuring a safe work environment.Key Responsibilities:Support skilled workers on-site, including carpenters, electricians,...

  • Administrative Support Specialist

    3 months ago

    Calgary, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Calgary. The successful candidate will be responsible for handling a variety of administrative tasks, ensuring smooth day-to-day office functions.Key Responsibilities:Manage office correspondence, including emails and phone...

  • Sales Support Specialist

    2 months ago

    Calgary, Canada HUB International Full time

    **Sales Support Specialist - HUB Financial (Hybrid)** Calgary, AB **About the Role** HUB Financial, a division of HUB International, is one of North America's leading insurance brokerages. Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help...

  • Clinic Support Specialist

    4 months ago

    Calgary, Canada EFW Radiology Full time

    **Clinic Support Specialist - 2024-616** **Position Status**: Regular, Full-time (1.0 FTE) EFW Radiology is currently seeking a **Clinic Support Specialist **to join our team and contribute to our mission of providing exceptional patient care! **About EFW**: EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging,...

  • Vice President, Asset Manager

    4 weeks ago

    Calgary, Canada This is an IT support group Full time

    Morgan Asset Management, we believe investors deserve a partner they can trust to step up and deliver strong outcomes. Our clients trust us to manage over $3.7 trillion in assets under management, across 25 countries, to secure what matters most to the individuals, families, companies, and communities they serve. JP Morgan Asset Management Canada was...

  • IT Support Specialist

    7 days ago

    Calgary, Alberta, Canada Neilson Financial Services Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Neilson Financial Services. As a key member of our technical support group, you will be responsible for managing and maintaining computer assets within our organization.In this role, you will oversee asset deliveries, returns, and orders, ensuring smooth transitions for users. You...

  • IT Support Specialist

    2 days ago

    Calgary, Canada Equation Staffing Solutions. Full time

    **IT Support Specialist** Do you enjoy doing hands-on IT work in addition to helping users? Our client is seeking an experienced IT Support Specialist to join their busy team. The incumbent is responsible for managing the day-to-day activities and coordinating with the team on support items. **Responsibilities**: - Track, respond to and follow up on user...

  • IT Support Specialist

    1 day ago

    Calgary, Canada Deltaform Technology Full time

    Deltaform Technology is a strategic managed IT services provider, keenly focused on enabling business success through technology solutions. Founded in 2019, Deltaform has grown steadily as a team of dedicated individuals who share the same passion for technology, client success and personal growth. Deltaform Technology is an integral digital transformation...

  • Administrative Support Specialist

    4 weeks ago

    Calgary, Alberta, Canada Extendicare Canada Inc. Full time

    Job Title: Administrative Support SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Extendicare Hillcrest, a 112-bed long-term care home located in NW Calgary, Alberta.About the CompanyAt Extendicare Canada Inc., we are dedicated to providing high-quality care and services to...

  • Technical Support Specialist

    7 days ago

    Calgary, Alberta, Canada E-NET SOLUTIONS INC. Full time

    Job Title: Technical Support Specialist">About E-NET SOLUTIONS INC.