Project Coordinator, Laboratory Services

2 weeks ago


Burnaby, Canada SGS Full time

Company Description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

**Job Description**:
This position is responsible for communications with internal and external clients. This would include acting as an advocate and facilitator for all clients; assist the Operations Manager with external customer service and support, scheduling and priorities in order to maintain service deadlines for all clients.
- Communicate with internal and external clients (ex. clarifying client's instructions and requirements, estimated turnaround time and notifications of missed turnaround dates, providing status reports, providing quotations, client information to the laboratory, relaying information regarding methods, detection limits, scheme codes, etc.)
- Respond to customer concerns and complaints and initiate corrective or preventative actions. In addition, monitor and aid other Project Coordinators with the investigation and timely closure of CAPA’s for group
- Accountable for the top line of sales support through customer retention and additional sales from current and new clients.
- Communicates the selected methodology to meet Client or regulatory requirements with direction from the Operations and Technical Team in the form of quotations.
- Responsible for updating client files in LIMS in collaboration with LIMS Support team and Global Business Support (GBS) Team.
- Initiates New Client or Project On-boarding program by ensuring that updates are sent to clients on a regular basis, periodic check of feedback from clients and ensure actions are taken to respond to client feedback
- Responsible for ensuring that Minerals Commercial laboratory is responding to and meeting the requirements of their clients as per management objectives, and assisting clients with quotations and correspondence.
- Assist Management or Sales Team with external customer service and support.
- Responsible for tracking quotations for the Team and ensuring that information is gathered and quotations are generated appropriately by the Quotes Team.
- Ensure that all regular follow-up on quotations is completed, determination if quotation needs to be closed out or won and if decision date needs to be altered is communicated to the Quotes Team.
- May be assigned and coordinate special or _ad hoc_ projects as needed.

**Qualifications**:

- A minimum of a community college diploma (or equivalent) with chemistry knowledge is required.
- Ability to use Office 365 Suite
- MS Excel, Outlook, MS Teams, Sharepoint is a must.
- Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Minimum of one years’ experience in a minerals laboratory environment.
- Post-Secondary education in a Business or Science related field is an asset.
- Some working knowledge of the mining and minerals industry.
- Excellent customer service, client support and business service consulting skills.
- Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
- Ability to work well with others & independently.
- Proven time management skills and strong attention to detail.
- Works well under pressure.
- Extended hours and shift work may be required from time to time.
- Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

Additional Information
**Salary**:$22 - $24 per hour

**Some benefit highlights**:

- 80% coverage Health, Dental and Vision
- Paid time off
- RRSP Program Eligibility

**Schedule**: Monday to Friday



  • Burnaby, Canada SGS Full time

    Job Description This position is responsible for communications with internal and external clients. This would include acting as an advocate and facilitator for all clients; assist the Operations Manager with external customer service and support, scheduling and priorities in order to maintain service deadlines for all clients. Communicate with internal...


  • Burnaby, Canada SGS Full time

    Job DescriptionThis position is responsible for communications with internal and external clients.  This would include acting as an advocate and facilitator for all clients; assist the Operations Manager with external customer service and support, scheduling and priorities in order to maintain service deadlines for all clients.Communicate with internal and...

  • Laboratory Analyst

    3 days ago


    Burnaby, Canada CARO Analytical Services Full time

    **CARO Analytical Services **is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...

  • Laboratory Technician

    4 weeks ago


    Burnaby, Canada SGS Full time

    Company Description Make an impact with SGS! With more than 94,000 employees and 2,600 offices and laboratories across the world, SGS is a silent force working hard behind the scenes to deliver quality and integrity to businesses across nine industries. As the world’s leader in providing inspection, verification, testing and certification services, Forbes...


  • Burnaby, Canada SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team...


  • Burnaby, Canada SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team...

  • Laboratory Analyst

    4 days ago


    Burnaby, Canada CARO Analytical Services Full time

    **CARO Analytical Services **is an environmental, food & cannabis laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the government in...

  • Project Coordinator

    2 days ago


    Burnaby, Canada Provincial Health Services Authority Full time

    Job Summary: In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Senior Lead,...


  • Burnaby, Canada SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team...

  • Project Coordinator

    2 days ago


    Burnaby, British Columbia, Canada Provincial Health Services Authority Full time

    Job Summary:In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Senior Lead,...


  • Burnaby, Canada SGS Full time

    Job Description Performs and executes laboratory techniques as per methods independently, following the company’s Standard Operating Procedures (SOP) to carry out analyses. Documents information by maintaining daily logs and equipment record books. Recording and periodically interpreting results to present to senior colleagues, results are evaluated...


  • Burnaby, Canada SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team...


  • Burnaby, Canada SGS Full time

    Job DescriptionPerforms and executes laboratory techniques as per methods independently, following the company’s Standard Operating Procedures (SOP) to carry out analyses.Documents information by maintaining daily logs and equipment record books.Recording and periodically interpreting results to present to senior colleagues, results are evaluated in a...


  • Burnaby, Canada SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team...

  • Project Coordinator

    3 days ago


    Burnaby, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Senior Lead,...

  • Project Coordinator

    4 weeks ago


    Burnaby, Canada Ventana Construction Corporation Full time

    We have a lot to be proud of at Ventana Construction. As a full-service construction partner, our goal is to deliver the best building and the best service possible for our clients. Our tag line, “Relationships to build on” is a philosophy that we truly believe in, and we encourage our team to practice every day. Building and maintaining strong...

  • Project Coordinator

    7 days ago


    Burnaby, Canada Sasco Contractors Full time

    **Position Summary** The Project Coordinator is responsible for working closely with the Project Manager to administer and assist with organizing of project activities from the project initiation stage to the project closure stage. The Project Coordinator will have a strong focus on delivering excellence to the customer. This position reports directly to...

  • Project Coordinator

    2 weeks ago


    Burnaby, Canada Sasco Contractors Full time

    **Position Summary** Sasco Contractors Ltd is a dynamic and growing electrical contractor in Burnaby, BC committed to fostering a positive and inclusive workplace culture. We are currently seeking a dedicated Project Coordinator to join our growing Data Communications team. The Project Coordinator will play a crucial role in supporting project management...

  • Laboratory Assistant

    4 weeks ago


    Burnaby, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career. At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 382 collection centers, 16 laboratories and service over 20 million patients each year. Caring, Agile, Customer Driven, One Team - We live our values every day in...

  • Project Coordinator

    7 days ago


    Burnaby, Canada Incredible Restorations Full time

    1) You are outgoing and enjoy helping people;_ - 2) You enjoy a fun and fast paced work environment;_ - 3) You take pride in breaking barriers and sharing wins as a team;_ - 4) You are positive and energetic;_ - 5) You enjoy the challenge of creating raving fans of you and your brand;_ - 6) You are passionate about learning and growing as a person and a...