Technical Support Representative

6 days ago


Surrey, Canada DCS Technologies Inc. Full time

Surrey based IT company. Our clients are small to medium size businesses mostly in healthcare and Retail and Restaurant. We provide variety of security and backup solutions along with remote and on site support.

Who we are looking for:
An enthusiast individual who is a multi-tasker with experience in IT for 3+ years. You need to fulfill the following requirements:
3+ year IT Support and customer service experience
Experienced with simple network administration and troubleshooting
Experienced with Windows 7/10 and MS Office
Experienced with Windows Server 8/12/16, Active directory, DHCP and DNS servers
Experienced with Cisco routers
Experienced with troubleshooting Printers and scanners
Experience with Computer hardware, network cabling and termination

What you get:
You get to work with a professional and friendly team
Work in a happy and low stress work environment
Experience state of the art IT tools and equipment
Competitive Salary

Your job will be:
To provide support to client over the phone/remote
To drive to site and provide tech services (your car and/or company's car)
To check tickets, resolve and close them
To setup servers and workstations in HQ and on site

Must have:
Valid Driving License
Great verbal and written skills
Positive attitude
References

**Job Types**: Full-time, Part-time

Pay: From $36,499.75 per year

Work Location: In person



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