Service Controls Specialist

1 week ago

Kanata, Canada Carrier Full time

**Country**:
Canada
**Location**:
LOC13004 88 Hines rd.,Kanata,Ontario,K2K 2T8,Canada

**Service Controls Specialist - BAS**

**Carrier** is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

At **Automated Logic **(a subsidiary of Carrier), we are building automation systems that make sense We are a total energy solutions provider. For more than 30 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort. Through our global team of company branches and independently-owned dealers, we offer industry-leading technology with local, on-the-ground service that is hard to beat.

**About this role**

Under general supervision, performs preventive maintenance, repair, installation and commissioning of building automation control systems. This person is accountable for high customer satisfaction levels through direct, onsite client interaction. May also assist more senior specialists, project managers, engineers and designers in functional testing and system validation. Individual must understand the principles that comprise a Building Control system and possess the ability to learn new product and strategies as they are released for sale. High level of documentation of daily activities and recommendations is required.

**Key Responsibilities**
- Adheres to all ALC and customer safety standards. Promotes safety awareness on work sites.
- Communicates with customer upon arrival and before leaving the facility. Ensures high levels of customer satisfaction. Meets regularly with customers representative to become familiar with operation of customer facility. Keeps customer informed of the nature of service we are onsite to perform.
- Communicates outstanding issues and recommends system enhancements, upgrades, and/or repairs. Is observant of additional opportunities we may have to solve issues. Works with service team to engineer and estimate solutions.
- Performs system maintenance in accordance with established service practices and direction including field controllers, servers and workstations and field hardware. Maintains feedback of equipment scheduling and modifications needed to the service team and their appointed supervisor.
- Manages assigned work to meet professional execution of time and customer satisfaction.
- Reports issues or changes to management immediately in accordance with company policy and practices. Interfaces with service coordinator, service account manager and service project managers to coordinate activities as required in a professional manner.
- May provide training to customers on their specific control systems operations. Delivers documentation to the customer for training as needed or as contractual obligation requires.
- Follows established learning path and conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
- Completes all job required documentation on-time including time sheets, expense reports, posting of work orders, on-site documentation and project status reports in accordance with company policy as required.
- Performs other duties as assigned.

**Required Qualifications**
- High School diploma or GED
- Possess and maintain a valid/current Driver’s License and insurable by Carrier’s insurance provider
- Capable to climb ladders or use other lift equipment in excess of 8 feet above grade
- Capable to lift items up to 50lbs

**Preferred Qualifications**
- College Diploma or Higher from a Technical School, college or University in the HVAC industry
- 2 plus years’ experience in the HVAC controls industry
- 2 years plus experience to deal with multiple challenges, use knowledge of HVAC, mechanical and electrical or IT disciplines
- Capacity to learn systems software to read, test and make changes to logic as needed
- Background in Mechanical and HVAC system operation and design
- Able to communicate with stakeholder in a professional manner
- Entry level work knowledge/troubleshooting with WebCTRL software functions and utilities
- Basic knowledge of TCP/IP networks
- Organized with good time management skills
- Read and understand Architectural, Mechanical, and Electrical blueprints
- Basic Microsoft software knowledge i.e. Outlook, Word, Excel, and other Windows products
- Possess computer and networking skills to properly maintain company laptop
- Customer Service focus
- Willingness travel to and work at different

  • Product Data Controller

    1 week ago

    Kanata, Canada Syntronic Full time

    Syntronic Production Services Canada is an Electronic Manufacturing Services provider located in Ottawa’s west end. Committed to our customers’ success, we understand that our people are our greatest asset, and we are always on the lookout for great talent. As a specialist in a fast-paced electronics contract manufacturer, your responsibility is to...

  • Full-time Customer Service Specialist

    4 weeks ago

    Kanata, Canada The Royal Canadian Legion Full time

    THE ROYAL CANADIAN LEGION NATIONAL HEADQUARTERS Is seeking a **FULL-TIME CUSTOMER SERVICE SPECIALIST** The Royal Canadian Legion National Headquarters, located in Kanata, ON has an immediate opportunity for a permanent full-time Customer Service Specialist. - Outstanding customer service skills and experience (spoken English and French is a...

  • Accounts Payable Specialist

    2 weeks ago

    Kanata, Canada KRP Properties Full time

    **Accounts Payable Specialist** Our Accounts Payable Specialist will report to the VP, Finance and will be responsible to help drive the Finance Team targets in providing financial oversight for a commercial real estate office portfolio in excess of 30 buildings and 3 million sq.ft while nurturing and maintaining collaborative working relationships within...

  • Accounts Payable Specialist

    2 weeks ago

    Kanata, Canada KRP Properties Full time

    Our Accounts Payable Specialist will report to the VP, Finance and will be responsible to help drive the Finance Team targets in providing financial oversight for a commercial real estate office portfolio in excess of 30 buildings and 3 million sq.ft while nurturing and maintaining collaborative working relationships within KRP as well as with our external...

  • Controller

    1 week ago

    Kanata, Canada Terlin Construction Ltd. Full time

    Established in 1989, Terlin has become a leader and innovator in full-service general contracting and project management for retail, commercial, infrastructure security, and institutional clients. Distinguished by their end-to-end approach and unparalleled reputation for quality and reliability, Terlin’s state-of - the-art facility houses their custom...

  • Billing and Collection Specialist

    2 months ago

    Kanata, Canada Sciemetric Instruments ULC Full time

    **Position: Billing and Collection Specialist** **Reports to: Corporate Controller** **Location: Ottawa** JOB SUMMARY The billing and collection specialist is responsible for accurate posting of sales invoices and proactively collect payments from customer to minimize overdue amount. The selected incumbent will work with production team, project management...

  • Product Quality Specialist

    2 weeks ago

    Kanata, Canada Genomadix Full time

    As a Product Quality Specialist, you will provide technical support to Genomadix’ distributors and customers that will help enhance the overall customer experience, while maintaining the quality and compliance required to support the complaint system in a regulated industry. **What you’ll be doing**: - Obtain extensive understanding and knowledge of...

  • Controller

    2 weeks ago

    Kanata, Canada KRP Properties Full time

    **Join Us at KRP Properties** It starts with an exceptional team of dedicated professionals, our unique tagline to offer “more than just space” and our undoubtable “human approach” to what we do Team KRP is growing! Kanata North is an established hub for Ottawa’s high-tech community. This is where great talent works, lives and plays. Unlike many...

  • Controller

    2 months ago

    Kanata, Canada Pleora Technologies Full time

    **Come work with us!** In this position, reporting directly to the Vice President of Finance & HR, you will be responsible for managing the Finance department. You will handle full-cycle financial reporting and analysis duties for our company, from the transactional level through to production of consolidated financial statements and reports. You will be a...

  • Controller

    3 weeks ago

    Kanata, Canada Pleora Technologies Full time

    **Come work with us!** In this position, reporting directly to the Vice President of Finance & HR, you will be responsible for managing the Finance department. You will handle full-cycle financial reporting and analysis duties for our company, from the transactional level through to production of consolidated financial statements and reports. You will be a...

  • Controller

    2 months ago

    Kanata, Canada numbercrunch Full time

    **_Controller_** **About the job** Numbercrunch is a fast-growing financial services company supporting ambitious start-ups and non-profits with timely record keeping, reliable reporting, and strategic financial guidance. How we work is as important as our skills, so we are pleased to share our core values**:Integrity, Respect, Collaboration, Teamwork,...

  • Controller

    2 weeks ago

    Kanata, Canada numbercrunch Full time

    **_Controller_** **About the job** Numbercrunch is a fast-growing financial services company supporting ambitious start-ups and non-profits with timely record keeping, reliable reporting, and strategic financial guidance. How we work is as important as our skills, so we are pleased to share our core values**:Integrity, Respect, Collaboration, Teamwork,...

  • Accounting Specialist

    2 weeks ago

    Kanata, Canada CENGN - Centre of Excellence in Next Generation Networks Full time

    **Position**: Accounting Specialist **About Us**: CENGN is Canada’s Centre of Excellence in Next Generation Networks. Our mission is to drive innovation and adoption of advanced networking technologies in Canada through our Living Labs and advanced networking infrastructure, technical expertise, talent development, and partner ecosystem, enabling the...

  • Project Leader

    4 weeks ago

    Kanata, Canada Altair Engineering Full time

    **Transforming the Future with Convergence of Simulation and Data** **Project Leader / Specialist / Associate Timing / Scheduling / Specifications** **Job Summary**: Our client in Kanata, ON is looking for a Project Leader / Specialist / Associate Timing / Scheduling / Specifications. This is a contract position. **What You Will Do**: As an Vehicle...

  • Project Leader

    2 days ago

    Kanata, Canada Altair Engineering Full time

    **Transforming the Future with Convergence of Simulation and Data** **Project Leader / Specialist / Associate Timing / Scheduling / Specifications** **Job Summary**: Our client in Kanata, ON is looking for a Project Leader / Specialist / Associate Timing / Scheduling / Specifications. This is a contract position. **What You Will Do**: As an Vehicle...

  • Sandwich Specialist

    4 weeks ago

    Kanata, Canada Sandwich Factory Full time

    Sandwich Factory is a young team of Sandwich Lovers who want to work in a fun and positive work environment. Sandwich Specialist greets and serves guests, builds custom sandwiches, and maintains food safety and sanitation standards. Exceptional guest service is a major component of this position. **Tasks and Duties** - Sandwich Specialist displays a...

  • Sandwich Specialist

    3 weeks ago

    Kanata, Canada Sandwich Factory Full time

    Sandwich Factory is a young team of Sandwich Lovers who want to work in a fun and positive work environment. Sandwich Specialist greets and serves guests, builds custom sandwiches, and maintains food safety and sanitation standards. Exceptional guest service is a major component of this position. **Tasks and Duties** - Sandwich Specialist displays a...

  • Resident Specialist

    4 weeks ago

    Kanata, Canada Symphony Senior Living Full time

    Symphony Senior Living is currently seeking Resident Specialists. We will teach you how to care for seniors with dementia and Alzheimer's. We will teach you our systems, programs, and philosophy. However, we cannot teach compassion and empathy, so you will demonstrate those to us in an interview process. Symphony Senior Living is a leading provider of...

  • Resident Specialist

    4 weeks ago

    Kanata, Canada Symphony Senior Living Full time

    Symphony Senior Living is currently seeking Resident Specialists. We will teach you how to care for seniors with dementia and Alzheimer's. We will teach you our systems, programs, and philosophy. However, we cannot teach compassion and empathy, so you will demonstrate those to us in an interview process. Symphony Senior Living is a leading provider of...

  • Resident Specialist

    2 days ago

    Kanata, Canada Symphony Senior Living Full time

    Symphony Senior Living is currently seeking Resident Specialists. We will teach you how to care for seniors with dementia and Alzheimer's. We will teach you our systems, programs, and philosophy. However, we cannot teach compassion and empathy, so you will demonstrate those to us in an interview process. Symphony Senior Living is a leading provider of...