Area Manager

7 months ago

Markham, Canada The Hillman Group Full time

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

The Area Manager is responsible for the strategic direction and leadership of the Inbound team on our dayshift, which includes staff administration, KPI tracking and execution of all warehouse and distribution activities. This role is to effectively and efficiently manage the development and directions of the operational team to drive the growth of revenue, technical productivity and promote high quality customer satisfaction while building relationships and ensuring the integration of strategic plans with company operations.

Responsibilities & Focus
- Monitor shift/departmental performance against goals to ensure that progress is being made, and that corrective action is taken where necessary.
- Meet regularly with department leads/business unit leaders; facilitate resolution of issues/problems between business units and/or departments.
- Responsible for appropriate staff levels to meet requirements of the department.
- Responsible in partnership with Human Resources, for recruitment, hiring, terminations and performance management.
- Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers.
- Communicate and enforce policies, procedures and service systems to meet the goals of the shift/department.
- Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment.
- Analyzes and report on the daily, monthly and annual department's key performance indicators and industry trends.
- Develop and implement strategies around improving the financial performance of the department.
- Ensure that all employees adhere to company policies and procedures.
- Responsible for the overall Health & Safety and well-being of the team members and enforcement of all Health & Safety practices.
- Other duties as assigned by management.

People Management
- Effective leadership skills, with a strong focus on operations and business processes.
- Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.
- A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
- Effective attention to detail and a high degree of accuracy.
- High level of integrity, confidentially, and accountability.
- Sound analytical thinking, planning, prioritization, and execution skills.

Qualifications & Skills
- Diploma or degree in operations management, business, or a related field.
- 5-7 years previous management experience in a distribution environment with proven leadership abilities.
- Strong leadership skills, with a strong focus on operations and business processes.
- Ability to identify key issues and finding solutions to overcome them.
- Effective attention to detail and rigor.
- High level of integrity, confidentially, and accountability.
- Sound analytical thinking, planning, prioritization, and execution skills.
- A well-defined sense of diplomacy, conflict resolution, and people management skills.
- Experience working with WM system and process flows in a distribution center is an asset.

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC

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