Corporate Account Manager

6 months ago

North York, Canada Mister Safety Shoes Full time

Are you looking to join one of **Canada's Greatest Places to Work** and be a part of making it even better?

Mister Safety Shoes is growing our_ _Customer Success Department and looking for an exceptional **Corporate Account Manager **to join our team.

This is a** Hybrid Work** arrangement position, working out of our Toronto & Mississauga locations.

At Mister Safety Shoes we are always seeking great people to continually grow our company and strengthen our culture. We believe that great people drive our business. We are looking for open-minded, responsive, caring individuals like yourself who are excited about working in a fast-paced, goal driven environment.

**What people say about you**:
As a Corporate Account Manager, you are a partner to the business. You are passionate about building relationships and helping others succeed. You are meticulous and detail oriented. You get excited about growing and retaining your client’s business relationship with MSS. You are a team player who is willing to roll up your sleeves and get into the thick of it to get things done.

**What's in it for me?**

An opportunity to join a department with a focus on helping clients keep their Canadian employees safe; by implementing, maintaining, and growing a stress-free safety footwear program to their employee benefits offerings.

**A day in the life**:

- You will be assigned a portfolio of business where you will be responsible for sales metrics maintenance and growth through collaboration with External and Internal partners.
- Using superior business acumen, and a positive approach to each customer understand their needs, and how to maintain and grow a successful Safety Footwear program.
- Engage with our Customer by utilizing virtual, phone and in person meetings based on customer success model.
- Collect data, create, and conduct Business Reviews on regular intervals.
- Using Salesforce to manage Client interactions.
- Resolve discrepancies and prevent future issues by being a liaison to both business and suggesting process and communication improvements.
- Keeping up to date with the full line of MSS products & services as well as all internal policies and procedures to ensure highest levels of customer success.

**What you bring**:

- Post-Secondary Education -preferably in Business or related
- Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out & maintaining relationships with multiple contacts within an organization and delivering superior levels of customer service
- Ability to gain in-depth understanding of client needs, to ensure appropriate service levels with limited support and guidance
- Self-starter with strong time management & organizational skills. A demonstrated ability to prioritize tasks in a fast-paced environment while working with mínimal supervision.
- Ability to effectively meet deadlines, manage conflicting priorities, and understand business needs.
- Integrity, professionalism and excellent communication and interpersonal skills that are required to handle both internal and external communications with tact and diplomacy
- Proficiency in MS Word, Excel, PowerPoint, Outlook
- Bilingual in French is an asset

**What we offer**:
Mister Safety Shoes has been in business as a Canadian Company for over 50 years. We offer work/life balance, with schedules that are set in advance with regularly scheduled days off, as well as not working on Statutory Holiday - even Boxing Day There is a competitive compensation package that includes a base salary, benefits that are fully paid for by the company & 3-Weeks paid vacation. We invest in our people and often promote from within.

**Is this the career step you've been seeking?**

Tell us why you are awesome by submitting your resume and let's chat about it

**Mister Safety Shoes has been named a **Great Place to Work®** and is proud to be a** 2021 Best Workplaces in Canada in Retail and Hospitality **and **#21 in Best **Workplaces** in Canada for companies with under 1000 people for 2022.

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