Service Supervisor

2 weeks ago

Calgary, Canada NationaLease Full time

WHY CALMONT

At Calmont, you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth.

WHY YOU SHOULD APPLY

If you are committed to excellent customer service and enjoy working in a fast-paced environment, then this may be the opportunity for you At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first-class benefits package for the correct individual.

What You’ll Do

ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Service Supervisor at our Calmont Truck Center Calgary branch

As a Service Supervisor, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department as well as oversee heavy Equipment Technicians and Apprentices and allocate work orders to each individual’s abilities ensuring the quality of work is to standard as defined by the organization and manufacturer’s specifications. Some of the job duties include, but are not limited to:
Engaging with customers and acting as liaison for the service department.
Contacting customers when additional work is required ensuring that work is authorized.
Following-up on status of repairs to ensure units will be ready when promised.
Advising customers of the status of repairs and any delays when required.
Working with service personnel to provide accurate quotes on costs of repairs.
Providing work orders to Shop Foreman for scheduling.
Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for.
Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.
Ensure all service problems listed by customer are addressed and maintain positive company/customer relationships. Effectively resolve any customer dispute brought forward to achieve customer satisfaction and report business.
Develop and maintain adequate systems and procedures to provide a measure of efficiency of the departments.
Establish and direct paper flow for quotations, work orders, work in progress, work in progress exceptions (redo), job closing routines, customer invoicing, purchase requisition and payables, and management reports.
Monitor warranty costs and claim performance.
Ensure the execution of Apprentices’ training program and sigh off on hours.
Instruct service technicians of the scope of intended work to be performed with expectations, holding them accountable to said expectations.
Performing other duties as assigned.

What We’re Looking For

DESIRED SKILLS AND EXPERIENCE

High School Diploma or GED.
Prior Supervisory/Management experience in automotive or related industry.
2 - 5 years prior Service Department technical experience or mechanical background preferred.
Energetic and friendly with excellent verbal and written communication skills.
Self-starter with the ability to prioritize and organize workload in a fast-paced environment.
Excellent attention to detail with the drive to meet tight deadlines.
CDK knowledge an asset.
Knowledge and experience with MS Word and Excel.

  • Customer Service Supervisor

    22 hours ago

    Calgary, Canada Best Buy Full time

    Customer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor,...

  • Customer Service Supervisor

    20 hours ago

    Calgary, Canada Best Buy Full time

    Customer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor,...

  • Customer Service Supervisor

    20 hours ago

    Calgary, Canada Best Buy Full time

    Customer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor,...

  • Food Service Area Supervisor

    4 weeks ago

    Calgary, Canada Bento Sushi Full time

    **Food Service Area Supervisor** Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.Come roll with us as a - **Food...

  • Customer Service Supervisor

    7 days ago

    Calgary, Canada Equest Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as a...

  • Customer Service Supervisor

    5 days ago

    Calgary, Canada Calgary Co-op Full time

    The Customer Service Supervisor is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and standards. The Customer Service Supervisor provides direction and supervision to the Customer Service Cashiers, Maintenance Custodian, Janitor, Janitor Helper, Front End...

  • Customer Service Supervisor

    2 weeks ago

    Calgary, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a ...

  • Food Service Supervisor

    7 days ago

    Calgary, Canada Tim Hortons | 2033279 AB Ltd Full time

    Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board! When you work at Tim Hortons** **you’ll feel right at home. It’s a fun, flexible environment, where guests are your neighbors, where co-workers are your friends and where simple acts make for a lasting impression. We are currently...

  • Food Service Supervisor

    1 week ago

    Calgary, Canada Power Recruitment Full time

    We are currently recruiting a Food Service Supervisor on behalf of our client, to oversee and coordinate food service operations, ensuring high-quality service and adherence to standards in their establishment. If you have strong leadership and hospitality skills, we'd like to introduce you to this supervisory role.Work Term: PermanentWork Language:...

  • Supervisor, Registry Services

    4 weeks ago

    Calgary, Canada Alberta Motor Association Full time

    AMA YOU'RE A CUSTOMER  SERVICE guru . Posted: 2024-05-02 Closing: Until filled Location: AMA - Calgary Sunridge This is a temporary, one year contract position. When it comes to leading a team, you’re definitely the whole package - a team player, a supportive coach and always the enthusiastic cheerleader. You’re a natural...

  • Full Time Support Service Supervisor Full Time Support Service Supervisor

    1 month ago

    Calgary, AB, Canada Responsive Childrens Supports Ltd Full time

    Responsive Childrens Supports Ltd Salary: $23.The primary focus of Responsive Children’s Supports Ltd. (RCS) is to provide innovative support to children and youth. RCS has several service areas, one of which is Progressive Residential Supports (PRS). Support is individually designed to meet the unique needs of each child (and their family) who are...

  • Customer Service Representative Supervisor

    1 week ago

    Calgary, Canada Rocky Mountain Scenic Tours Full time

    ABOUT USRocky Mountain Scenic Tours is one of the most reliable and successful Travel Agencies in Calgary, Alberta, Canada. We are proud to be a well-established and dynamic inbound and outbound agent with years of experience. Rocky Mountain Scenic Tours provides all types of tourist services: from inbound and outbound tour packages, extensive and unique...

  • Supervisor, Customer Service

    2 weeks ago

    Calgary, Canada Sunbelt Rentals Full time

    Description Summary Are you looking for an opportunity to be part of movie production? Sunbelt Rentals Film & TV, previously known as William F White International Inc. , the largest movie equipment rental company, is looking for a Client Services Supervisor to join us. With offices across the country, Sunbelt Rentals Film & TV services productions of...

  • service supervisor

    4 weeks ago

    Calgary, Canada Cummins Inc. Full time

    Description We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Contract Reviewer to join our team. In this role, you will make an impact in the following ways: Service supervisor ...

  • Supervisor

    21 hours ago

    Calgary, Canada Savers Full time

    Description Job Title: Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind...

  • Supervisor

    4 hours ago

    Calgary, Canada Savers Full time

    Description Job Title: Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind...

  • Sr. Assembly Supervisor

    1 month ago

    Calgary, Canada Startec Compression & Process and Startec Service Full time

    POSITION OVERVIEW: Startec Compression & Process is currently recruiting for a Sr. Assembly Supervisor to work at our Shepard Shop (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The Senior Assembly Supervisor will be responsible for overseeing the assembly operations within Startec Compression & Process Ltd. Reporting to the Plant Manager, the Senior...

  • Supervisor

    5 days ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Alberta Health Services is looking for an enthusiastic, client-focused leader who has a passion for customer service and supervising a high-quality Patient Food Services (PFS) department at South Health Campus. The Patient Food Services Supervisor reports to the Manager and is responsible for maintaining patient food service...

  • Food Service Supervisor

    7 days ago

    Calgary, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Home Supervisor

    1 month ago

    Calgary, Canada Supported Lifestyles Ltd. Full time

    Calgary - All Quadrants , AB Company: Supported Lifestyles Salary: $23.07-24.23/hour Type: Hourly Supported Lifestyles Ltd. is a not for profit agency that provides services to adults with developmental disabilities and mental health challenges. Residential Services provides support to a variety of individuals with varying needs in group home...