Advancement Assistant

2 months ago


Toronto, Canada University of Toronto Full time

**Date Posted**:11/14/2023
**Req ID**: 34969
**Faculty/Division**: Temerty Faculty of Medicine
**Department**: Advancement Medicine
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00036281

**Description**:
**About us**:
Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

**Your opportunity**:
The Temerty Faculty of Medicine's Advancement Office connects a community of alumni, volunteers and donors to meaningful and transformative initiatives advancing health and health care. As the research and educational hub within Toronto's robust health sciences network, the University of Toronto's Temerty Faculty of Medicine is uniquely positioned for impact.

As Advancement Assistant, you will serve as the first point of contact for all our front line activities and enquiries for the Office of Advancement. This unique opportunity will include your involvement in assisting with our donor and development projects. This includes liaising and conducting outreach and thank you calls to donors, data verification of donor records, and drafting correspondences. You will utilize your excellent customer service skills to foster positive relationships with internal and external stakeholders while supporting our team to achieve our goals and vision.

**Your responsibilities will include**:

- Coordinating meeting schedules, agendas, materials, action and follow-up items, and resolves scheduling conflicts
- Booking rooms, audio-visual, catering, couriers and arranging appropriate accommodations
- Determining logístical details and activities for development activities, including intake of donation cheques, mailing campaigns, conducting outreach calls, and drafting correspondences to donors
- Performing data management tasks including: data entry, collating and organizing data for reports, updating and maintaining database records, and verifying donor records are coded correctly
- Performing financial responsibilities by processing accounts payable, expense reimbursements, reconciling purchasing card statements, and procuring office supplies
- Processing donor gift payments

**Essential Qualifications**:

- Advanced College Diploma in a related field, or an acceptable equivalent combination of education and experience
- Minimum two (2) years of relevant work experience, ideally in a university, not-for-profit or fundraising environment
- Demonstrated experience providing front line administrative support and customer service, including responding to inquiries from a wide variety of stakeholders
- Demonstrated experience processing accounts payable, expense reimbursements, and reconciling invoices and statements
- Experience coordinating meeting schedules, agendas, materials, action and follow up items, and resolving scheduling conflicts
- Demonstrated experience collating and organizing data for reports, as well as identifying and resolving data anomalies and discrepancies
- Demonstrated experience fostering positive relationships with internal and external stakeholders
- Proficiency with MS Office Suite (Word, Excel, Sharepoint) and financial information systems
- Professional demeanor with a strong customer service orientation and effective interpersonal skills
- Excellent oral and written communication skills
- Excellent organizational skills, time management and problem-solving skills with the ability to meet conflicting priorities and balance multiple projects
- Ability to work independently, show initiative and exercise diplomacy and good judgment, and also the ability to work cooperatively
- Proven effectiveness in relating to all levels of faculty, staff, students and individuals external to the University
- Strong commitment to accuracy and attention to detail

**Assets (Nonessential)**:

- Experience using ARBOR, AMS

**To be successful in this role you will be**:

- Communicator
- Goal oriented
- Intuitive
- Organized
- Problem solver

**Closing Date**: 11/28/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Administrative / Managerial
**Recruiter**: Sharon Hung

**Lived Experience Statement



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