Key Account Manager-----pet Specialty

2 weeks ago

Mississauga, Canada The Crump Group Inc. Full time

**Job Title** - Key Account Manager Pet Specialty

**Department**:

- Sales

**Years of experience** - 3 yrs.

**Position Type**:

- Full Time-Permanent

The Crump Group Inc. is a family-owned and operated premium pet treat manufacturer. Started in 2006, we have successfully established 3 market leading brands (Caledon Farms, Crumps Naturals AND Dog Delights) distributed throughout Canada and the United States. The Crump Group Inc., a large & rapidly growing pet food manufacturer based in Mississauga Ontario and Nashville North Carolina is seeking a dynamic, results oriented **Key Account Manager (KAM) Pet Specialty.**

**Job Overview**

**The Key Account Manager (KAM)** is accountable for the achievement of account-specific goals including volume and trade objectives, forecast accuracy, promotional execution, distribution targets, new item speed to shelf. The KAM position is responsible to deliver innovative, fact-based solutions and thought leadership for their retail customers and the broker network. This position is responsible for supporting customer implementation, analyzing customer sales & providing recommendations, managing key private label & strategic branded customers.

**Responsibilities**:

- Achievement of sales objectives and specific volume/net sales goals through execution of account plans and brand strategies.
- Focus on achievement of optimal AMPS (assortment, merchandising, price, promotion and shelving) by account.
- Manage trade funds to support marketing and promotional plans, determining pricing and distribution and negotiating with key accounts in a direct and in-direct sales environment
- Responsible for forecasting promotional activity and new listings through associated tools
- Develop and deliver customer plans to achieve objectives within budget, and short & long-term solutions through best practice thought leadership.
- Present annual marketing/Business plans to customers and execute plans.
- Collaborate with internal teams to align with brand and category objectives and develop go-to-market retail strategy to deliver execution excellence
- Collaborate with Customer Service, Demand Planning, Finance to manage deductions and supply chain both to deliver goods in timely and efficient manner with on time and in full payment
- Manage broker partners through regular meetings (in person and virtual), scorecard creation and execution and clear communication and follow-up to ensure execution excellence.
- Support various tradeshows through set up and selling-in future opportunities.
- Provide management of current accounts, daily activities, and priorities, and manage KPIs to meet the needs of customer expectations regarding service and sales support.
- Must drive engagement with customers at all levels to ensure all new & existing needs are understood and all key stakeholders recognize the value delivered.
- Management and coaching of Sales Representative.
- Prospecting new accounts

**What you’ll bring to Crumps?**
- Flexible can-do attitude that will wear multiple hats to support overall growth of the company Knowledge of trade promotion management and customer and business impacts
- Ability to lay out practical and logical assortment plans based on retail space, inventory turn, and sell through
- Ability to tell a holistic story verse taking a transactional approach.
- Demonstrated ability to negotiate and influence outcomes with both internal and external contacts.
- Results Oriented

**Required Experience**:

- A team-player with a winning attitude. One who share best practices and is open to learn from other team members
- A thought leader who leverages data and resources with account and peers.
- Strong leadership and interpersonal skills to develop strong relationships both internally and externally
- Creative and persistent in managing accounts through innovative sales programs and overcoming obstacles
- Goal-oriented: Take initiative to build rapport, establish account-specific plans, and achieve/exceed sales goals.
- A strong communicator: Both verbally to build retailer relationships, and in writing to accomplish follow-up. Strong listening skills and adaptability to adjust style and message based on customer cues.

**You have**
- Bachelor’s degree (preferred) or equivalent work experience
- Ability to portray a confident and winning attitude in challenging business
- Excellent verbal and written skills.
- Proficient in Microsoft office, including PowerPoint and Excel, required.
- Trade Show experience.
- Minimum of 3 years relevant experience within the CPG and Pet Specialty market will be beneficial. Interactions at Customer Headquarter level and an existing network of relevant relationships in the Pet Specialty field is also beneficial.
- Hardworking
- Willing to learn and move up through the company
- Experience building and presenting customer presentation

The Crump Group is committed to equity in employment and diversity. The Crump Group will provide an inclus

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