Outbound Sales Manager

3 days ago

North York, Canada K1 Speed Canada Full time

K1 Speed is an international indoor electric go-karting entertainment company that has more than 55 locations worldwide, including 2 in Canada.

**K1 Speed Canada is looking for an Outbound Sales Manager.**

Please note that K1 Speed Toronto is the Home Base for this position.

Travel to other K1 Speed Canada locations and for outbound sales opportunities is required.

**K1 Speed Toronto - **75 Carl Hall Rd. Unit 9. North York ON. M3K 2B9

**K1 Speed Mississauga - **1330 Eglington Ave E. Mississauga ON. L4W 1K8

K1speed.ca

**“Customers will never love a company until the employees love it first”**

We know that the key to our success starts with finding the right people

We're recruiting a customer service focused Sales Manager, that can lead the Events team, support and increase event sales and develop lasting business relationships with external business in our current and future locations. This is an exciting new position for K1 Speed Canada that will support our continued growth into new areas and markets.
This position will work closely with the current Event Agents (direct reports), Business Support Manager, Location’s Management team and the Regional Manager (position Manager). Strong outbound skills and experience is a must.

**Essential Duties and Responsibilities**:

- Manage the Group Sales Department, including fairly distributing sales leads to Event Agents.
- Audit accuracy of open availability in the booking system and that Agents are entering information correctly using the tools and trackers provided.
- Work one-on-one with Event Agents to set goals and development opportunities
- Track and report different sales data to key team members
- Thrive in a fast-paced inbound and outbound sales environment
- Strong sales background with developed experience in solution based sales
- Passionate about Karting and/or strong product knowledge to inform current and future customers the benefits of booking with K1 Speed.
- Trusted customer service background with the ability to quickly address and solve customers concerns or booking issues
- Ability to build, manage and follow up with a pipeline of current and potential customers
- Have a strong “on floor” presence, communicated with potential event customers, including site tours
- Go out in the community to create/develop business relationship with potential larger customers
- Ability to communicate and coordinate events, event catering and special notes to the location managers to insure a smooth event experience
- Participate and lead weekly events meeting with event agents and location managers
- Meet and exceed our Event KPI’s, including customer satisfaction, revenue and more
- Additional duties as assigned my manager

**Skills and/or Qualifications**:

- 4+ years outbound/inbound sales
- experience is a mustexperience managing multiple events at the same time
- 2+ years experience in managing a team/department

Proficient in Google Suit, Clubspeed, Pipedrive (or ability to learn)Natural leadership and team player skillsPrioritizingproblem solving skillsCoordinating and scheduling skillsAbility to stay calm and positive in stressful high tension situationsStrong time management not only for yourself but your teamMust be coachable and able to coach
- Reliable transportation is required

**Mission Statement**
- At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.
- We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
- We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
- We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
- We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

**What is in it for me**:

- Hands-on training with passionate and experienced team leads.
- Great pay with on-going incentives.
- Extended health benefits package.
- Lots of growth opportunities within our organization.
- Fun environment and great people to work with.
- Free racing.

**/Permanent**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

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