Manager, Learning and Development

3 weeks ago

Ottawa, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 167936
Business Function: Human Resources
Primary City: Ottawa
Province: Ontario
Employment Type: Full-Time
Employment Status: Term 12 month temporary assignment with the possibility of extension or permanency.
Language Requirement: English Essential (Bilingualism is an asset)
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 04/27/2023

The Manager, Learning and Development identifies, develops, and delivers learning solutions that target key business priorities.

**Responsibilities**:
Below are the main job requirements and responsibilities for the Manager, Learning and Development.
- Leads, manages, and coaches staff and project teams to design innovative, practical, cost-effective learning solutions that that meet national standards and are delivered on time and on budget.
- Consults with business leaders to identify their employee’s most critical learning needs and design and deliver effective learning solutions that meet these needs. Provides strategic recommendations to business leaders in their prioritization, budgeting and deployment of learning programs within their operations.
- Contributes thought leadership and best practices to the learning team to improve both the effectiveness and efficiency of learning company-wide. Makes informed decisions on complex issues arising through all phases of the ADDIE framework, ensuring consistency with strategies, priorities, and processes. When established procedures and alternatives do not exist, identifies innovative and successful means to make decisions and to exercise good judgment.

**Job Responsibilities (continued)**:

- Creates, grants and manages supplier request for proposals. Manages external suppliers to facilitate the delivery of high quality learning programs within sourcing management policies and according to the agreed upon timeline, budget and quality.
- Manages all costs associated with the design and development of learning solutions associated with portfolio including suppliers AV, graphics, translation, material production, and distribution.
- Monitors and assesses training portfolio and impact of learning solutions on business goals and revises learning strategy (including budget) as required to improve both the effectiveness and efficiency of training.

**Qualifications**:
**Education**
- Completed post-secondary, preferably in a related field such as education, organizational development, psychology, sociology, business, or Human Resources.

**Experience**
- 3 to 5 years of relevant functional experience.
- 2 or more years’ experience in a supervisory capacity.
- Proficient computer skills and competent with Microsoft Office programs.
- Excellent team building and leadership skills and experience.
- Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.
- Strong interpersonal skills with an ability to build and maintain relationships.
- Strong oral and written communication skills.
- One or more years of experience in a unionized environment an asset.
- Professional certification in the Training and Development discipline would be an asset.

**Other Information**:
**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position.

**Employment Equity**

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

**Accommodation**

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

**Important Message**

**Our Leadership Behaviours**
**Decision Making** - A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
**Accountability** - An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
**Business Orientation** - A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business

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