Examinations Administrator

7 months ago

Kingston, Canada Queen's University Full time

Examinations Administrator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

**A Brief Overview**
Reporting to the Manager, Examinations, Teaching Assessment and Convocation, the Examinations Administrator is responsible for supervisory, logístical and administrative aspects for midterm, mid-year, final and deferred examinations, including exam accommodations. This position is also responsible for a full range of services including scheduling, convocation support, operations, security and academic integrity of examinations and examination invigilation under administrative authority of the Office of the University Registrar.

This position produces and publishes complex exam schedules. This position coordinates venue set-up and details with campus security, facilities, and safety teams for instructor-managed exams. This position receives and processes accommodation requests and liaises with students, instructors, and campus partners regarding accommodation plans. This position acts as a first point of contact for complications in the exam process including student in distress, accommodations, and exam disruption. This position also directs, allocates, and supervises the work of other staff.

The schedule for this position requires the incumbent to work frequent early mornings, evenings and weekends, according to program or area needs.

**Job Description**:

**What you will do** Produces and publishes complex exam schedules.
-Coordinates venue set-up and details with campus security, facilities, and safety teams for instructor-managed exams.Receives and processes accommodation requests and liaises with students, instructors, and campus partners regarding accommodation plans.Develops, revises, and maintains procedural and policy documents regarding exam administration and workflow.Acts as a first point of contact for complications in the exam process including student in distress, accommodations, and exam disruption.Directs, allocates, and supervises the work of other staff.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent.
- in business administration preferred. or
- in computing preferred.

**Required Experience**
- More than 2 years and up to and including 3 years of experience.
- Experience working at a post-secondary education institution considered an asset.
- Experience working in a comparable client-focused environment considered an asset

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work, train and review the work of the team to see commitments through to completion.
- Sets work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop team project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
- Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.

Employment Equity and Accessibility Statement

**Skills**
- Database Management
- Excel
- Organization
- PeopleSoft
- Records Management
- Student Affairs

**Reference**
- 367875

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