Auto Retention Specialist

3 weeks ago

Victoria, Canada HUB International Full time

Hi, we’re HUB

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you’re ready for tomorrow.

The Opportunity

As an Auto Retention Specialist, you will provide exceptional customer service to our existing clients. You will advise new and existing clients on how to best protect their assets when it comes to auto insurance. You will identify gaps in our clients’ coverage, and you will offer solutions, proactively and creatively, using a diverse selection of insurance products while achieving performance targets. You will develop new business by cross selling and making referrals to Personal & Commercial Lines. You will have continuous learning and development opportunities to maintain licensing requirements and work towards your career goals.

What you will bring to our team
- Skills required for this position include interpersonal skills, excellent customer service, empathy, ability to solve problems, typing, ability to handle rejection and ability to meet retention goals

Excellent written and verbal communication

Ability to work in a busy, fast paced environment and handle high volumes of transactions

Level 1 General Insurance license

Willingness to obtain a Level 2 license

Experience with ICBC Autoplan Insurance

Ease with technology and ability to use multiple computer programs concurrently

The employment offer is contingent upon completion of a successful background check.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together

We work hard and play hard Get ready for our Staff Holiday Parties

Paid day off for your birthday - we want to celebrate you

Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

Room to grow within the organization

Lots of company perks, benefits, RRSP matching and great compensation

What makes us different than all the rest?

**Our Vision**: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

**Our Mission**: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

**Our Core Values**:
**Entrepreneurship**: We encourage innovation and educated risk-taking.

**Integrity**: We do the right thing every time.

**Teamwork**: We work together to maximize results.

**Accountability**: We measure and take responsibility for outcomes.

**Service**: We serve customers, communities, and colleagues.

We’ve developed a friendly, passionate, and entrepreneurial-focused culture, allowing you to share and learn alongside your fellow experts and colleagues. We offer in-house educational development as well as paid educational opportunities, so that you can further develop your leadership skillset and industry knowledge.

We believe in our people - they are the best in the industry We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement

\#LI-POST

Department Sales

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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