Philanthropy Coordinator

5 months ago

Vancouver, Canada Vancouver City Savings Credit Union Full time

**About Vancity Community Foundation**

Vancity Community Foundation was founded on the belief that if we work together, we will have the resources we need to build a thriving community.

Everything we do is an investment in community. We believe that if all our assets are invested in building communities, where cooperative principles and practices are flourishing and social justice and environmental sustainability are centered, the world will be a better place and community well-being will be enhanced.

Our vision, shared with Vancity, is a transformed economy that protects the earth and guarantees equity for all.
- We implement cooperative principles and practices.
- We believe in social justice and financial inclusion.
- We actively work towards Truth + Reconciliation and being an anti-racist organization.
- We are committed to environmental sustainability and climate justice.
- We are a Living Wage Employer.
- We value collaboration, innovation, integrity, equity, and community.

**About the workplace**

This role will enjoy a hybrid working arrangement which can be fulfilled primarily from your homebased office in BC. Periodically, you’ll be required to attend in-person activities or events at our 312 Main location or within the Lower Mainland. For this reason, we are looking for someone who has a relational and proactive workstyle.

**About the Role**

The Philanthropy Coordinator plays a critical role in ensuring the accuracy and integrity of data in the foundation’s CRM; entering, updating, and maintaining constituent profile data, fields, and segments, and generating reports to support Philanthropy campaigns, events, and activities. The Philanthropy Coordinator implements routine donor engagement touchpoints and provides operational support to the Philanthropy department.

This is a **Full-time, Permanent **role working on a Hybrid schedule and reports directly to the Senior Manager of Development.

**A typical day could involve**:

- Inputting and updating constituent data using fields, notes, tags, tasks, and requests in the CRM system.
- Performing constituent profile updates and integration, ensuring that data is accurate and aligned with diversity, equity, and inclusion principles (i.e. updating pronouns and preferred names and communication preferences).
- Implementing appropriate segmentation, tags, and tracking to ensure accurate reporting and metrics and generating mailing lists and reports to support community-centric fundraising processes.
- Providing administrative support for meetings, events, organizing signatures using docusign, and preparing payment requests.
- Coordinating routine touchpoints such as welcome letters for recurring donors and In Honour/In Memory processes.
- Carrying out data management processes adhering to policies and procedures to ensure data accuracy and integrity. Recommending business rules to ensure best practices and industry standards are followed.
- Maintaining data documentation, including dictionaries, workflow diagrams, and job aides.
- Liaising with our CRM vendor for possible troubleshooting, data integration and CRM infrastructure issues.
- Keeping up to date with industry trends and best practices, recommending and implementing improvements to support JEDI principles.

**We are looking for someone who**:

- Has an aspiration to work within an anti-oppressive and anti-racist organization.
- Shares the foundation’s values and our commitments, including to the Philanthropic Declaration on Truth + Reconciliation, the Halifax Declaration on Anti-Racism, and the Canadian Philanthropic Commitment on Climate Change.

**Plus you have **
- Education in Computer Science, Information Systems, or a relevant field is an asset. We will consider a combination of education/experience.
- Previous experience in a similar role with database administration.
- A solid understanding of data management principles and best practices.
- Strong analytical, problem solving, and inquiry skills, with the ability to resolve database issues.
- Ability to work both independently and collaboratively with a team.
- Strong Microsoft Word and Excel skills.
- Familiarity with database design principles and able to identify process bottlenecks and make recommendations for process optimization.
- We value lived experience, so if you are interested in this role, we encourage you to apply. _
- The salary is expected to be up to the _**mid-point**_ of the salary range for this role _**($62,000)**_._**_ The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill._

**Posted until filled.**

**We offer**:

- We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to m

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