Specialized IT Consultant

6 months ago


Toronto, Canada BuzzClan LLC Full time

Support TLS/SSL Certificate signing
- Support DCO Technical Services for other CRQ work loads
- Hybrid Work Environment - 3 days in the office, 2 days remote work

**Responsibilities**:

- Create, Submit, and Manage Change Requests related to TLS/SSL Certificate Renewals.
- Sign certificates with active certificate authority VOR. Update and Maintain OPS Configuration Management Database.
- Process incidents or work orders as assigned within SLA.
- Work with a team to deliver on DCO Service Change and Fulfillment CRQ work load.
- Create, Submit, and Manage Change Requests related DCO technical Services work requirements.
- Update and Maintain OPS Configuration Management Database for impacts related to changes or incidents.
- 5+ years experience providing oversight to support ITIL processes critical in maintaining operations of a 7/24/365 data center environment.
- *Experience should include incident management, change management and configuration management.
- Demonstrated experience with inter team and project communication.
- Demonstrated experience in change management activities.
- Demonstrated ability for strong documentation and writing skills.

**Job Type**: Fixed term contract

Pay: $60.00-$70.00 per hour

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

Application question(s):

- May I know the best time to reach you ?

**Experience**:

- Computer networking: 6 years (preferred)
- change management and configuration management: 6 years (preferred)
- Incident management: 6 years (preferred)

Work Location: Hybrid remote in Toronto, ON M6P 2K1



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